Employee Services

Referral Services Under the State Health Benefits Plan
The Division of Human Resources provides confidential referral services to employees seeking personal or family counseling, or the employee may contact the program directly. Counseling issues may range from assistance in managing serious illness or loss due to death in the family to drug or alcohol addiction. Employees may contact the Benefits Office in the Division of Human Resources directly for resource referral information available through the various health benefits programs and/or through private, state, and county agencies. The Division of Human Resources will provide assistance in identifying an appropriate service and scheduling an initial appointment, if desired.

Please contact the Division of Human Resources with any questions regarding referral services.

The following is a listing of telephone numbers for the state-sponsored medical plans and corresponding contacts for personal counseling resources. The list also identifies those plans that assign the Personal Care Physician (PCP) as the resource contact.

State Medical Insurance Information Program Contact
Traditional Plan: Self-referral as long as MD, licensed Ph.D. or licensed clinical social worker; yearly maximums prevail.

• NJ Direct 15: No PCP referral necessary. Employees should call Mental Health Division at 1-800-991-5579.
• Aetna US Healthcare: PCP referral required. Employees should call 1-800-309-2386.
• Cigna/Healthcare: No PCP referral necessary. Employees should call MCC Behavioral Care at 1-800-231-1647.

Employee Advisory Program - Short-Term Counseling
The University has contracted with Concern: EAP to provide confidential, free, short-term counseling for any issue to classified civil service University employees and all members of these employees’ households. This service may be used independently of any short or longer term counseling services available through the State Health Benefits Plan in any of the following circumstances:

• When an employee, on his/her own initiative, requests use of the Employee Advisory Program;
• When an employee is referred by the Division of Human Resources;

Any Classified Employee can contact the Employee Advisory Program directly by calling Concern: EAP at (800) 242-7371 or through the Benefits Office or the Employee Relations Office in the Division of Human Resources