2/10/2003
On the Job
with Linda Smith

Born and raised:
Brooklyn

Resides:
Westwood

Family:
Husband, Gordon; son, Alexander, age 18; and three cats, Corky, Misha and Snickers

Summer vacation spot:
The Jersey shore

Hobbies:
Babysitting her nieces and nephews, shopping, traveling and reading

Favorite place she's visited:
Portland, Ore.

 

 

 

 

"If you build it, they will come." That's what Linda Smith believes is the motto for the Services for Students with Disabilities program -- her own "Field of Dreams."

In her five and half years as director, Linda says she's seen her vision for the department come to fruition. "I've tried to make this a 'place' as much as a program so students with disabilities feel welcome," she explained. "One of my goals was to have a centralized place where students could come, make their disclosure and know that the nature of their disability would be kept confidential."

When she first started in 1997, only 52 students sought services. That number has grown to 425. "We've built the program through word of mouth," she said. "Students told other students and faculty told students that we could provide the services they needed. Previously, students had to go to a lot of different departments and were forced to disclose confidential information in what was not always an appropriate place. We have accomplished what we set out to do, which was create one office for all disability issues."

Smith says a central office is important, not only for convenience but for the feeling of safety and unity it fosters. Even Smith's office is warm and homey with lush plants surrounding the room. "I've tried to make it cozy and inviting, so students can feel comfortable and confident coming here. We've also established an area where they can socialize," she said.

Having accomplished her first objective of instituting a definitive program, Linda has set her sights on an even grander plan. "My main goal now is to bring disability services out of this office and into the rest of the University. The focus is on universal design, which means everything would be accessible for everyone."

Perhaps one of the most requested and ongoing services the office provides is counseling faculty on how to better meet students' needs. "What we ask faculty to do is level the playing field by accommodating students with disabilities," she explained. "We're not asking them to expect less from a student with a disability, but that student may need to use an alternative way to show mastery of the material. A dyslexic student can read, but slowly, so that student may need three times as long to take a test or need someone to read the questions.

"Disability services is a matter of being flexible and creative," she added. "We try to think of different ways to get the same results. It just takes imagination."

Having three previous careers (she was a middle school science teacher, a special librarian for The Record newspaper, and her husband's clerical assistant when he began his own business), Linda says she's finally found what she wants to do with the rest of her life.

"This job is so rewarding. Eighty-one percent of the more than 800 students I've worked with over the years have graduated or are still attending. They are the most motivated students, who have had to work so hard through their entire academic careers," she said. "They are an inspiration because they refuse to take "no" for an answer, as do I when I'm dealing with something I truly believe is right. The best part of my job is watching them succeed."

The students show their appreciation to Linda in ways big and small. "They are extremely demonstrative and protective. They treat me like gold," she said with a smile. "I recently came back from a trip to Baltimore to Penn Station in Newark. An officer met me there and told me that one of my students called the police department and said, 'Somebody special is arriving on this train,' so I got a police escort to my car in the middle of the night. They constantly surprise me."

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