Policies and Procedures

Refunds and Withdrawals

Adjustments of tuition and fees: Once you have registered for classes, you are responsible for all charges associated with that semester.  If you decide not to attend any or all of your courses, you must officially withdraw through WESS at wfs.montclair.edu or submit a written notice to the Registrar’s office located in College Hall, Room 204.  Students that do not withdraw or take a leave of absence according to policy forfeits all rights to a refund or to a reduction in his/her account.  It is the student’s obligation to drop/withdraw from their classes.  Students that withdraw and have received financial aid must contact that office (973-655-4461) or www.montclair.edu/pages/financialaid.  Some of your aid may need to be returned.  Any balance that results from a reduction in aid is the responsibility of the student.
Students who find it necessary to withdraw from one or more courses may be eligible for a refund according to the following schedule:

• Withdrawal by the last day of add/drop - 100%
• Withdrawal on or before the fifth week of classes -50%
• Withdrawal after the first third of the semester - 0% 

Housing and meals adjustments are prorated weekly.  Please refer to the respective departments for details.  Should a withdrawal result in a refund a check will be forwarded to the student's billing address or if the student is enrolled in Direct Deposit directly to the designated account. If you incur any charges after receiving a refund, you are responsible for paying those charges. Summer withdrawal policies are different. 
Students who are experiencing emergency situations must petition the Bursar’s Office in order to appeal for an adjustment after the expired deadline dates. Proper documentation must be included with the student’s signed appeal (letter), it can be dropped off/mailed to Montclair State University; Office of the Bursar, College Hall Room 214; Montclair, NJ 07043 or faxed to 973-655-4421. Students can also drop off their signed appeals after business hours in the overnight drop-box in College Hall, Room 218.

Non-Academic Withdrawal Policy: Tuition/Fee/Room/Board Adjustment:  A full or partial refund of tuition/fees and room/board may be granted with medical justification.  Your adjustment will be determined using the effective date on your official documentation.  The Dean of Students will inform the Bursar/Student Accounts Office, so it will not be necessary for you to submit an Appeal Letter or valid medical proof to the Student Accounts Office.  You will need to submit all paperwork to the Dean of Students office which is located in the Student Center Room 400.  You may also need to complete a formal assessment.  The Dean will send a letter indicating whether or not your appeal has been approved and if you are eligible for a reimbursement with the percentage that will be refunded to you. Please keep in mind any adjustments to your account may affect your aid.  Students that withdraw and have received financial aid may want to contact the Financial Aid Office at 973-655-4461 or financialaid@montclair.edu. Some of your aid may need to be returned. Any balance that results from a reduction in aid is the responsibility of the student.