Access to 12Twenty and Post-Graduation Survey Data
Employees may only access and use education records as necessary to conduct official university business. A University official exercises “legitimate educational interest” (interests essential to the general process of higher education, including teaching, research, public service and directly supportive activities such as academic advising, general counseling, therapeutic counseling, discipline, vocational counseling and job placement, financial assistance and advisement, medical services, academic assistance activities, and co-curricular activities including varsity and intramural sports, social fraternities, specific interest clubs and student government), if the official needs to review an education record in order to perform his or her professional responsibilities.
Students’ educational records are imported into 12Twenty from Banner; therefore, in order to gain access to 12Twenty, we will first need to verify your Banner access level. To request access to 12Twenty, you will first need to submit a help desk ticket via email containing the following information. Once your 12Twenty account has been approved, you will be contacted to set up user training.
- Name and NetID
- Title
- Department/Division
- Confirmation that you have reviewed the FERPA for Staff and Faculty policy
- Formal request for access to 12Twenty
- Description of how you intend to use these data and for what purpose.
If you do not have Banner access, click here to learn how to request Banner access and Banner reporting.
Reporting of Post-Graduation Data
As an administrator of 12Twenty, you will have access to post-graduation survey responses at the student-level. If you are interested in highlighting an alum’s success story, you must reach out to that alum for permission. Non-directory information may not be released. Please review the FERPA policy for faculty and staff for more information about directory vs. non-directory information. Aggregate-level data related to student outcomes and/or program satisfaction may be reported or published. However, it is advised that you first speak with your Dean or Vice President beforehand to determine if results must be vetted prior to publication.
Those who have administrative access to 12Twenty must adhere to the University’s policies around data classification and handling. You are required to review these policies before reporting any data extracted from 12Twenty.
Identifying Which Students Have Opted In to be Contacted
All students are asked, “Would you like to stay involved at Montclair State University and/or help current students with career development?” Students who answer “Yes” to this question are advised that the University may invite them to share their success story, be a guest speaker, participate in alumni panels, connect with students for informational interviews, and/or to volunteer at other career development events based on their reported post-graduation outcome. To drill down to this group of respondents, add the filter “Stay Connected” to either your search or report criteria. Then, select “Yes”.
As a secondary question, respondents who indicate interest in staying connected are provided with a list of alumni activities. To see which alumni activities a respondent has interest in, add the filter “Which alumni activities are of interest to you?” to your search criteria and choose the values that you are targeting. This will provide you with a list of students who indicated interest in the alumni activities that match your search.
When building a report, you will add, “Which alumni activities are of interest to you?” in your report columns to see a consolidated list of all the alumni activities that a respondent has indicated interest in.
If a student indicates that they are still seeking employment when completing the post-graduation survey, they are asked if they would like career services assistance with their job search. To drill down to this group of respondents, add the filter “Career Services Assistance” to either your search or report criteria. Then, select “Yes”.
If a student indicates that they are still researching continuing education programs when completing the post-graduation survey, they are asked if they would like the Graduate School to provide resources. To drill down to this group of respondents, add the filter “Graduate School Assistance” to either your search or report criteria. Then, select “Yes”.
Need Help?
If you are experiencing a technical issue or have a question regarding 12Twenty, please contact Armine Khudinyan, Project Manager, Center for Career Services.