IT Support Analyst at Bergen Logistics

As our IT Support Analyst, you will help the efficiency of communication within our organization.

Company Description

Our mission is simple: provide the best public warehousing and logistic services for any industry, anywhere. Specializing in pick and pack fulfillment, apparel G.O.H. and flat-packed shipping, our real-time web-based inventory and shipping system is unparalleled—you can track any item, pick ticket, or package online, 24 hours a day.

Job Description

The IT Support Analyst should posses a strong understanding of setting up new users with our various applications, excellent communication skills and a drive to constantly stay up-to-date on the latest and greatest evolutions in computers and technology fields. Here at Bergen Logistics we recognize talented people and are looking to build a team of the best of the best.

Responsibilities

  • New user setup (applications below)
  • Help desk support -- monitor and track external tickets
  • Tech support level1
  • Windows Server
  • Monitoring various applications (see below)
  • Software license management
  • New software deployment
  • Asset management
  • Equipment maintenance (RF, printers, PC, etc.)
  • DVR systems
  • Capable of running cat5e wiring
  • EDI
  • Applications

    • Google Apps
    • PC/Mac
    • Microsoft Office

    Hardware

    • Window Desktop(xp,win7)
    • Motorola WT4090 Handscanners
    • Zebra 450 printers
    • Zebra 140 Xi RFID printers
    • Symbol Scanners LS 4278