Wayne’s Information Technologies Department is responsible for the direction and execution of information technology and communication systems, and their support, across Wayne's enterprise wide area network. This includes the study, design, development, implementation, support and management of computer-based information systems, particularly software applications, computer hardware, telephone systems and radio communications. IT primarily deals with the use of computers and computer software to securely store, process, and retrieve information.
A successful candidate, under direct supervision, will monitor, control, and maintain electronic desktop computer systems, peripherals and desktop software applications. The candidate would also participate as a team member in a multitude of government technology projects ranging from infrastructure and system deployments, and may perform other work as directed.
Candidates should be actively enrolled in college or technical school seeking an education in technology, preferably Network Administration or related discipline. The position’s start and end dates are flexible to coincide with scholastics. Work hours are a 35 hour work week, from 8:30AM to 4:30PM weekdays, with a one hour unpaid lunch break. There are some opportunities for additional work hours.
This Internship/Coop position is primarily Front Line Help Desk and Desktop Support, and may include:
- Monitor and control electronic desktop computer systems, environmental software and application software.
- Readies equipment for production and operation by mounting backup media, loading programs, adjusting print control settings on printers, etc.
- Identifies causes of computer malfunctioning and confers with a supervisor for necessary corrective action.
- Implement corrective procedure when program stoppage occurs and attempt to ensure completion of program operation according to directions or operations manual.
- Manipulates control switches on control panels and software consoles, storage devices and peripheral equipment, in accordance with detailed instructions or operating manuals.
- Maintains operating records such as machine performance, production reports, supplies and inventories, and disc/tape library records.
- Operates related auxiliary equipment directly associated with the computer.
- Advises systems analysts of nature of operating malfunctions and corrective action taken.
Experience in the operation and troubleshooting of desktop computer systems, peripherals and software applications. Active enrollment in a College Curriculum or Technical School in computer support and operations.
Knowledge, Skills and Abilities
- Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position. Communication may include such forms as American Sign Language or Braille.
- Knowledge of the basic operation of computer equipment, office routines and clerical procedures.
- Ability to analyze data and to reason logically. To utilize accepted computer procedures, methods and techniques.
Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
While performing the duties of this job, the employee is regularly required to sit; use hands to file, grip, push, pull, carry objects, tools or controls; reach with hands and arms; stoop, twist, bend, talk and hear. The employee frequently is required to stand and walk from one location to another. The employee is occasionally required to climb and stand on a step stool.
The employee must be able to lift and/or move 25-30 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Send resumes to firstname.lastname@example.org