About Us

Vision

To be a provider of exemplary facilities management services in public higher education.

Mission

To plan, design, construct, maintain and operate the buildings, grounds, and physical infrastructure of Montclair State University and to provide related services that support the University’s mission of research, education and public service in a high-quality, customer-focused, cost-effective and safe manner.

Guiding Principles

We are committed to creating and sustaining a work environment that:

  • Provides excellent customer service;
  • Values our employees and fosters collaboration, teamwork and communication;
  • Ensures an inclusive work environment that embraces the diversity of our work force and where each employee is respected and valued;
  • Promotes safety and environmental responsibility in all of our work processes;
  • Seeks customer feedback and constantly looks for ways to improve our work processes and service offerings; and
  • Values leadership, accountability, professionalism, transparency and fiscal responsibility

Critical Success factors

In order to do this we must:

  • Promote universal understanding of and commitment to the vision, mission, critical success factors, goals, and objectives of the University and the Division of University Facilities;
  • Deliver exceptional customer service through strong partnerships;
  • Develop a high performing work team;
  • Create effective and efficient work systems;
  • Provide strong planning and change management processes;
  • Work within university and regulatory system frameworks in the best way to enable and support the achievement of our mission; and
  • Ensure strong measurement system