About Us
The Division of University Facilities is responsible for managing Montclair
State University's space and physical resources. As the University continues
to grow, so does the role of University Facilities in developing, maintaining
and enhancing the facilities necessary for the fulfillment of the academic
needs of the University both efficiently and effectively. It is our goal
to provide a safe and functional environment for students, faculty and
staff and to improve facilities and services to meet the needs of our
growing population.
Vision
To be a provider of exemplary facilities management services in public
higher education.
Mission
To plan, design, construct, maintain and operate the buildings, grounds,
and physical infrastructure of Montclair State University and to provide
related services that support the University’s mission of research, education
and public service in a high-quality, customer-focused, cost-effective
and safe manner.
Guiding Principles
We are committed to creating and sustaining a work environment that:
- Provides excellent customer service;
- Values our employees and fosters collaboration, teamwork and communication;
- Ensures an inclusive work environment that embraces the diversity
of our work force and where each employee is respected and valued;
- Promotes safety and environmental responsibility in all of our work
processes;
- Seeks customer feedback and constantly looks for ways to improve our
work processes and service offerings; and
- Values leadership, accountability, professionalism, transparency and
fiscal responsibility
Critical Success factors
In order to do this we must:
- Promote universal understanding of and commitment to the vision, mission,
critical success factors, goals, and objectives of the University and
the Division of University Facilities;
- Deliver exceptional customer service through strong partnerships;
- Develop a high performing work team;
- Create effective and efficient work systems;
- Provide strong planning and change management processes;
- Work within university and regulatory system frameworks in the best
way to enable and support the achievement of our mission; and
- Ensure strong measurement systems