Parking Regulations

Academic Year 2012-2013

Effective July 1, 2012 - June 30, 2013

Table of Contents

1. Introduction
2. Parking Registration
3. Permit Options
   1. Thirty or more credit and Graduate Commuter Students
   2. Twenty-nine or more credit and Graduate Resident Students
   3. Twenty-nine or less credit Resident Students
   4. Full-time University employees
   5. Part-time Staff and/or Adjunct Faculty Members
   6. Other Permit Types
   7. Parking Decks
4. Parking for Persons with Disabilities
   1. Handicapped Permit Registration
   2. Where to Park—MSU Students, Faculty & Staff with Disabilities
   3. Where to Park—Visitors with Disabilities
5. Special Events, Visitor Parking, and Other Important Parking Procedures
   1. Visitor Parking on Campus
   2. Special Events
6. Violations, Fines, and Appeals
   1. Violations
   2. Notification of Citations and Collection Procedures
   3. Citation Appeals
   4. Booting Procedures
   5. Towing Procedures
   6. Other Rules
7. Loading Zones
8. Operation Snow Clear
9. Shuttle Bus Services

I. Introduction

Montclair State University Parking Services is pleased to provide you with the Montclair State University Parking Regulations for 2012-13. We ask that you read this document thoroughly as it is your guide to parking options at Montclair State University. By obtaining a parking permit, the permit holder agrees to become familiar with and abide by this document. This document is subject to updates throughout the academic year.

Similarly, please take note of any emails sent to your MSU email account related to parking information, updates or changes from Parking Services will also be posted under the News and Announcements section of our homepage.

In 1994, the Legislature adopted a law that created a Board of Trustees for each state college and delegated to it the authority to supervise and govern the college or university. One of the specific powers delegated to the Board is to determine policies for the administration of the university and promulgate rules, regulations and orders necessary for the operation of the university. See, N.J.S.A. 18A:64-6.c and m.  Consistent with those powers, MSU's Board authorized the adoption of parking regulations in 1978, and revisions thereto in 1981 and 1984, that govern the regulation of parking on campus.

Parking Services primary jurisdiction is the enforcement of these parking regulations in and on the parking lots, garages, and center-core of the MSU campus along with a concurrent responsibility for the on-campus streets and walkways with the University Police Department. These parking regulations are enforced 24 hours a day, 365 days a year.

Unless the vehicle will be parked only in the Red Hawk Deck or metered campus spaces, all students, employees, and guests are required to have a parking permit for any vehicle that they park on campus. A vehicle, for the definition of requiring a permit, are those required to be registered with the New Jersey Motor Vehicle Commission.  Permits allow the authorized holder to park in lots designated by the type of permit issued. A permit does not provide assurance of a parking space at any given time or location. We strongly encourage all MSU community members to purchase their permits online as an added convenience.

Parking Services is dedicated to working continuously to improve the quality of the services we provide. We encourage members of the campus community to provide us with feedback so we may honor our commitment to you. Kindly e-mail us with your comments and ideas on how we may better serve you, at: parking@mail.montclair.edu

Location, Contact Information & Office Hours

Location: The Parking Services Office is on Level 1 of the Red Hawk Parking Deck.

Parking Phone: 973-655-7580 | Fax: 973-655-7582 | Email: parking@mail.montclair.edu

Academic Year Hours: 
Monday & Thursday 8:30 a.m. - 6:00 p.m. | Tuesday, Wednesday, Friday 8:30 a.m. - 4:30 p.m. 
Saturday 8:30am-4:30pm | Sunday 8:30am to 4:30pm (No sales, Customer Service Only)

Extended Hours during Peak Academic Times: Parking Services understands that additional hours allow community members the needed time to conduct business especially during the months of August, September and/or January and February. These hours will be communicated through email and on the Parking Services website.

Summer Hours: Monday-Thursday 8:00 to 5:15pm 

Parking Map | Campus Map (provides directions between two points on campus)

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II. Registration

All students and employees are required to display a valid parking permit for any vehicle that they park on campus.  This is not required when the vehicle is parked in the Red Hawk Deck or in metered campus spaces. Permits allow the authorized holder to park in lots designated by the type of permit issued. A permit does not provide assurance of a parking space at any given time or location.

It is imperative that all vehicles brought to campus are registered with the Parking Office. Failing to register a vehicle will result in a $50.00 fine, as well as a parking immobilization device attached to the unregistered vehicle. Further investigation of this fine will happen at the Parking Office. The Parking Office only accepts vehicle registration that belongs to the owner of the vehicle or a parent of a student as proof that a permit has not been stolen or fraudulent.

Registration should be completed online. An active MSU NetID is required to access the website. Please allow ten business days for the arrival of your permit if purchased online. If an incorrect address is given for shipping of a permit, the customer will be responsible for the full cost of a new permit. We encourage all members of the campus community to purchase their permit online as a convenience measure. Please note that in-office registration requires that payment be made by cash or Red Hawk Dollars only.

Standard application forms for those without computer access, or for those who wish to pay by cash or Red Hawk Dollars may be picked up and submitted at the Parking Services Office on the first level in the Red Hawk Deck. All paper applications must be submitted in person. Parking Services does not accept applications or payment via interoffice mail, USPS, phone or fax.

All permits must be re-issued at the start of each new academic year and they remain the property of Montclair State University. Please be reminded that students and employees will not be permitted to register for parking until all outstanding fines are paid in full. Holds are placed on student accounts to ensure payment of outstanding fines or fees.

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III. Permit Options

Announcements regarding permit registration dates will be made available to the campus community via News and Announcements section of our homepage.

Parking permits are the property of Montclair State University and are issued to a specific individual (one permit per person). Ownership is not transferable. Giving or selling your parking permit to someone else will result in revocation of parking privileges.Any member of the campus community who is found providing their permit to another member, producing illegal copies of permits, or is in possession of a stolen or illegally produced permit will be assessed a $400.00 fine and the issue will be forwarded to the Dean of Students and the University Police Department.

Once purchased, permits must be displayed on the front passenger-side windshield or front passenger’s side window of the vehicle registered to the permit. The color and letters of the permit should be facing out so that enforcement officers can make sure the permit is valid. Permit holders are urged to protect their permits from theft by locking their vehicles, and to remove them from their windshields when driving.

Parking Services is not responsible for lost or stolen permits, provides no refunds, reserves the right to refuse to reissue a permit in the case of misuse, and will impose the appropriate 100% replacement fee.

All refunds will be charged a $15 administrative fee. After the second week of the semester, permit refunds will be prorated, and no refunds will be made after February 15th of the next year.   All outstanding parking fines with Parking Services must be paid in full prior to refund issuance. Proper identification must be provided in order to receive a refund, and all refunds will be made by company check which may take 4-5 weeks for receipt.

A. Thirty or more credit, and Graduate Commuter Students

1. Commuter Parking Permit - Allows parking in all general (yellow) surface parking lots from 6:00am to 2:00am, the CarParc Diem Deck 24 hours a day, 7 days a week.
2. Red Hawk Deck Permit - Allows parking in in the Red Hawk Deck only with no time restrictions. Please note that this permit is limited in number and only available to students with 60 or more units and graduate students. Please refer to section III.G.2. regarding the obtaining of a Red Hawk Deck Permit. 
3. Short Term Parking in the Red Hawk Deck or Metered Spaces paying the appropriate short-term charges at the time of use.

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B. Thirty or more credit, and Graduate Resident Students

1. Resident Surface Parking Permit - Allows parking in restricted resident student (green) surface parking lots.  Any Commuter Lot or CarParc Diem from Friday at 5:00pm until 11:00pm on Sunday.
2. Red Hawk Deck Permit - Allows you to park at any time in the Red Hawk Deck only. (All eligible students living in Freeman and Russ Hall must park in the Red Hawk Deck).
3. Short Term Parking in the Red Hawk Deck or Metered Spaces paying the appropriate short-term charges at the time of use.

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C. Twenty-Nine or less credit Resident Students

There are currently no permits allocated to resident students with 29 or less units with the exception of Weekend Daily Permits. To apply for a parking exception, please fill out a Parking Exception Request. A car sharing program is available and information can be found at www.montclair.edu/parking

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D. Full-time University employees

1. Surface Lot Parking Permit - Allows parking in all restricted (orange) employee surface parking lots and all general (yellow) surface parking lots between 6:00am-2:00am, with the exception of CarParc Diem.
2. Red Hawk Deck Permit - Allows parking at any time in the Red Hawk Deck. Please note that the number of Red Hawk Deck permits is limited. Please refer to section III.G.2. regarding the obtaining of a Red Hawk Deck Permit. 
3. Short Term Parking in the Red Hawk Deck or Metered Spaces paying the appropriate short-term charges at the time of use.

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E. Part-time Staff and/or Adjunct Faculty Members

1. Adjunct Surface Lot Permit - Allows parking in all restricted (orange) employee surface parking lots and all general (yellow) surface parking lots.
2. Part-time Staff Surface Lot Permit - Allows parking in all general (yellow) surface lots between 6:00 am and 2:00 am on campus, CarParc Diem at all times, and all restricted (orange) employee surface lots after 3:30pm Monday-Thursday and 3:30pm Friday through 7:00am Monday.
3. Red Hawk Deck Permit - Allows parking at any time in the Red Hawk Deck. Please note that the number of Red Hawk Deck permits is limited. Please refer to section III.G.2 regarding the obtaining of a Red Hawk Deck Permit.
4. Short Term Parking in the Red Hawk Deck or Metered Spaces paying the appropriate short-term charges at the time of use.

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F. Other Permit Types

1. Motorcycle Permits - Motorcycle Permits are available to employees, students with 60 or more credits, and graduate commuter students. To obtain a motorcycle permit, you must purchase it in the Parking Services office.
2. Contract Employee Permits - A Contract Employee Permit allows parking in all general (yellow) surface parking lots.
3. Summer Parking Permits – Persons who wish to purchase a parking permit for the summer months should purchase their parking permit by going online. Summer permits are valid for use in all general (yellow) lots, residential lots, and the CarParc Diem Deck beginning on May 1st and lasts through August 31st. Permits must be displayed at all times when parked on campus.
4. Service Vehicle Permits - All MSU-owned vehicles are required to park in Service Vehicle Spaces. If one’s personal vehicle is believed to be needed as a service vehicle on campus, the Director, Dean, etc. of that department must verify that need. Departmental vehicles can also be assigned a Service Vehicle permit.
5. Daily Weekend Permits – Students and visitors who wish to park on the weekends may purchase a permit from Pay by Phone for $5 (plus an additional convenience fee) for a 24 hours period from 1:00 pm on Fridays through 11:00 pm on Sundays.  This permit is valid in any Residential Lot or General Parking lot. 
6. Overnight and Extended Parking Permits - If you are an overnight employee at the University, you are able to use your permit to park overnight from 3:30pm until 7:00am in any faculty/staff lot. Please see the Parking Office located in the Red Hawk Deck to obtain this permit.

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G.  Parking Decks

1. CarParc Diem Deck

The CarParc Diem Deck is located on Yogi Berra Drive across from the Dinallo Heights Residence Halls.   

Commuter students may utilize the CarParc Diem Deck with their assigned general (yellow) commuter hang tag. Commuters will have 24 hour access to this facility. This permit does not guarantee a space in CarParc Diem and in the event the garage is full, general (yellow) commuter surface parking lots are accessible for parking except between 2:00 am and 6:00 am each day.

The facility will be enforced 24 hours a day to ensure the parking privileges of all permit holders.

Note: Buying a permit for one Deck does not grant access to the other; the Red Hawk Deck and CarParc Diem passes are each exclusive to that particular facility.

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2. Red Hawk Deck

Red Hawk Deck permits are available to employees, graduate students, commuter, and resident students with more than 30 credits.  

This permit entitles the holder to parking privileges in the deck at all times when the deck is open for public use. The permit does not provide a reserved parking space; however, sufficient parking spaces will be made available to accommodate the number of annual permits that are sold.

Note: Buying a permit for one Deck does not grant access to the other; the Red Hawk and CarParc Diem permits are each exclusive to that particular facility.

With the purchase of an annual permit, customers will receive a permit encoded with an RFID chip that will automatically open the entrance and exit gates in the parking deck.

Due to the limited availability, the following process for the purchase of a Red Hawk Deck permit will be followed:

1. Red Hawk Deck Permits are sold on an annual basis and are valid from September 1 through August 31 of the next year.  The renewal period will begin in early July and continue to July 31st. 
2. Current permit owners will be allowed the opportunity to renew their Red Hawk Deck Permit before sales are opened to the customers on the waiting list.
   1. Established customers will be able to go online during this time period and indicate if they desire to renew their permit for the upcoming year.  Customers who do not indicate their wish to renew will be removed from the active permit list and their Red Hawk Deck Permit will expire at midnight August 31st.
   2. Faculty and Staff may pay for their permit with check, cash, or credit card, or, if eligible, by payroll deduction.
   3. Students must pay for the entire year upfront at the published rates using cash, check, Red Hawk Dollars, or a major credit card.
3. Once the renewal period has ended on July 31st, Parking Services will determine the number of Red Hawk Deck Permits eligible for sale.
   1. Once the number of open permits is determined, Parking Services will check the appropriate waiting list.
   2. Parking Services will email a Permit Award Letter to the customer(s) next on the list to purchase the appropriate permit. 
      1. The customer(s) will have 48 hours to contact Parking Services at the email or phone number listed in the award letter to indicate their desire to purchase the available permit.
      2. If the customer fails to respond to the award letter in 48 hours from issuance, Parking Services will go to the next customer(s) in line and repeat the process until all available permits are sold.
4. On occasion, customers who are on payroll deduction may request to have their payments temporarily stopped for personal reasons. i.e. sabbaticals or personal leave  
   1. Customers may be eligible for payment stoppage for periods of up to 150-days (no more than one semester) in a single permit year (September 1 through August 31).  Requests are to made by email. If the customer is eligible for the stoppage, the request must be approved by the Director of Parking Services.
      1. The customers permit will be deactivated during the payment stoppage.
   2. Once the 150-day stoppage expires, the customer must begin payroll deduction or pay the remaining amount due on the permit to maintain an active status.
      1. The customer will have five (5) business days to re-start payroll deductions or pay their account in full.
5. At any time during the permit year, Parking Services may award additional permits due to vacancies.  Permit costs will be pro-rated based on the days left in the permit year.
6. Waitlists are broken into Commuter Students, Residential Students, and Faculty/Staff.  Customers may place their name on the appropriate list by logging into their parking account.
7. All notices regarding Red Hawk Deck permits will be via email.  Therefore, it is the responsibility of the permit holder to maintain a valid email address, and to update their address as required.

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IV. Parking for Persons with Disabilities

A. Handicapped Permit Registration

Please note that to be eligible for an MSU handicapped parking permit, you must first possess or obtain a state-issued handicapped permit. Both permits must be displayed in your vehicle at all times when you are parked on campus.

1. Handicap Parking for Students

The process to buy an MSU student handicapped permit is as follows:

• Purchase a permit online.
• Bring your state-issued handicapped permit and the MSU permit you purchased to the Disability Resource Center (DRC) located in Morehead Hall (973-655-5431).
• The staff of the DRC will verify your state-issued permit and exchange your permit for a handicapped permit. 
• The DRC will then send your verified information to Parking Services. 

2. Handicap Parking for Employees

The process to buy an MSU employee handicap permit is as follows:

• Please bring your state-issued handicapped permit to the Office of Employee Benefits located in College Hall 314 (973-655-4395).
• Your state-issued permit will then be verified.
• The Office of Employee Benefits will send your verified information to Parking Services. 
• Once verified, employees who have previously obtained a handicapped permit may make their purchase online. Employees who are obtaining a handicapped permit for the first time may pickup their permit in College Hall 313.

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B. Where to Park—MSU Students, Faculty & Staff with Disabilities

All handicapped spaces in surface lots are only for the use of employees and students with disabilities and have been so certified by both the State of New Jersey and the University. Vehicles belonging to MSU students and employees with disabilities will display an MSU handicapped parking permit and the state-issued handicapped permit. Lots 8 and 38 have been designated exclusively for handicapped parking for employees and students because of their proximity to the campus core. In addition, spaces have been provided in the Red Hawk Deck and certain other lots in order to facilitate access to key campus buildings.

Parking spaces designated for registered persons with disabilities with University and state-issued handicapped parking permits are as follows:

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C. Where to Park—Visitors with Disabilities

The University provides handicapped-accessible parking spaces in an effort to accommodate persons with disabilities. Visitors to campus with a State-issued handicapped permit who do not possess an MSU - issued handicapped parking permit should park in handicapped spaces in the Red Hawk Deck only or in metered spaces on campus.

In accordance with applicable State regulations, those vehicles displaying state-issued handicapped permits that are parked in metered spaces need only pay $.75 for the first half-hour and then do not need to re-feed the meter for 24 hours.

On weekends (Saturday & Sunday) anyone with a State-issued handicapped permit may park in any handicapped space located in the surface lots.

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V. Special Events, Visitor Parking, and Other Important Parking Procedures

A. Visitor Parking on Campus

There are two parking options for visitors: metered parking spaces located in a surface lot, or in the Red Hawk Deck located on the main campus. Surface lots, with the exception of metered spaces, are exclusively for MSU permitted parking only.

Metered Pay Stations

Metered pay stations are located in lots 17, 20A and the Red Hawk Diner lot (map). Meter rates are $.75 for each half-hour for a maximum of 90 minutes during peak times and 180 minutes during off peak times.  Peak hours are Monday-Thursday from 7:30am-7:30pm and Fridays from 7:30am-3:30pm. All other times are off peak. Payment must be made in advance at the common pay station in each metered area. These machines currently accept bills and coins. In order to provide equitable access, metered spaces are enforced 24 hours a day, seven days a week.

Red Hawk Parking Deck

The Red Hawk Parking Deck is located on the main campus, adjacent to the Alexander Kasser Theater. The Red Hawk Parking Deck has a capacity of 984 parking spaces, including 21 accessible spaces for disabled parkers.

Pay by Phone

Pay by Phone allows customers to use their cell phones to pay for short-term and event parking when it is permitted to do so.  There is a transaction fee for using Pay by Phone that is the responsibility of the user.  Information on Pay by Phone can be found at www.paybyphone.com

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B. Special Events

Parking Services can assist departments in preparing for special events that are held on campus. We offer reserved parking, attendants who can welcome your guests, and other useful services to make your events run smoothly. Please fill out the Special Event Parking Form  and submit it to the Parking Services office via fax (x7582) at least three (3) days, but preferably as soon as possible before the scheduled date of your event.

Departments Paying for Special Event Parking:

May be paid for using your departmental P-card. Otherwise:

Please note that all Grant Accounts beginning with the number "5" must have money allocated in object code 3860 to pay for parking.

All other Accounts beginning with numbers "1, 2, 3, 4, 6, 7, 8 or 9" must have money allocated in object code 8905 to pay for parking.

If there is no money available in the above object codes for parking, a budget transfer will need to be made previous to submitting your special event parking request.

When parking spaces are reserved, the department/group will be charged based upon the number of spaces being held. If any event exceeds the number of reserved spaces agreed to, the invoice will be adjusted at flat-rate pricing after the event has concluded to reflect the higher number of vehicles.

An additional charge may be applied for reservations made with less than 7 days’ notice prior to requested event. (Note: Some departments find it useful to purchase pre-paid tickets in bulk so that they have them on hand for guests and visitors throughout the year, however, it is important that all users purchasing pre-paid tickets for the Red Hawk Deck understand that the tickets will expire 3 months after the date of purchase and are non-refundable. Users are therefore encouraged to only purchase pre-paid tickets for the Red Hawk Deck for events taking place within three (3) months of the date of purchase.

• Special Event tickets for the Red Hawk Deck are $5.00 plus any applicable taxes prepaid, or $6.00 plus any applicable taxes if paid on the date of the event.

Some events and/or functions require parking enforcement personnel to properly manage the event, or require labor hours and material in preparation for the event. If you wish to secure an attendant, the cost for On-Site Event Supervisors and Enforcers are as follows:

When organizations wish to have access to parking lots other than the Red Hawk Deck, or they wish to have their event on a parking lot, the following rates apply:

Parking Services may close/block off these lots, spaces, areas, or garages as reserved for those attending a special event. Parking alternatives will be made available for displaced permit holders, based on permit type.  However, if Parking Services determines that an event may cause an unacceptable disruption to campus operations; it may reject an event proposal. 

Any event which impacts parking must be coordinated with Parking Services. Parking arrangements for chartered buses and large vehicles that will impact traffic must also be coordinated with Parking Services and University Police. Please note that Montclair State University currently does not allow any non-MSU buses to be parked on the campus.

Parking Services may take one or more of the following steps to inform permit holders of special event parking policies:

• Information mailed or e-mailed to all permit holders with assigned lots or garages affected by special event parking.
• Informational signs posted at the entrances to lots reserved for athletic and other special events.
• Information posted in the News and Announcements section of our homepage.

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VI. Violations and Appeals

Citations are issued to violators of these parking regulations to protect the rights of legitimate parking permit holders and also to ensure that fire lane and traffic laws are unimpeded. The citations issued are non-criminal and will be collected via debt recovery.    

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A. Violations

The legal owner shall be responsible for all violations incurred by the vehicle. Persons who fail to pay the assessed penalty or who fail to initiate the appeal process within fifteen (15) calendar days after the date of the parking violation waive their right to appeal.  The citation and any accompanying photographs and/or notes are the prima-facie evidence of the violation.  MSU Parking enforcement officers issue these citations under the penalty of perjury.

Please Note: There is no parking, standing, or stopping on any roadways on campus. Stopping, standing, or idling for the purposes of picking up or discharging passengers is prohibited on all roadways and in areas that block access to driveways, sidewalks, stairs, delivery areas, bicycle lanes, pedestrian lanes, loading zones, parking stalls, curb cuts for the disabled, or entrances and exits to parking lots. There is no parking, stopping, standing, or idling permitted within the campus core, which has been designated a pedestrian area only for safety purposes.

Violation definitions:

Permit not Properly Displayed – The vehicle is listed in the database as having a permit; however, the permit is not visible or placed in the proper area of the vehicle.

Parking outside Lines – Parking in a manner where the tires are outside of the lines designating the parking space.

Parked in a Space with an Expired Meter – The meter for the indicated space is expired.

Parked in a Space over the Maximum Time Limit – To insure turnover, vehicles are only allowed to park in metered spaces for the published maximum time limit.  This is 90 minutes in lots 17, 20A, and lot 52.

Displaying the Incorrect Permit for the Lot – Parked with a valid permit, however, the parking lot is restricted to another permit type.

Displaying an Expired Parking Permit – The permit displayed is expired.

Failing to Register your Vehicle with Parking Services – When utilizing an MSU Permit, the vehicle displaying the permit must be registered with Parking Services.

Not Moving a Vehicle When Instructed by Parking Services – After notification by email, letter, sign, or verbal, the vehicle is not removed from the lot or garage.

Parked inside a Handicapped Space without an MSU Handicapped Permit – Vehicles displaying a state issued handicapped placard must also display an MSU Handicapped Permit on weekdays during the academic year.

Parking Without a Permit – The vehicle does not have a valid permit to park on campus.

Parked in an Area Designated as No Parking – Parked in an area that is posted with "No Parking" signs or painted in a manner that designates no parking.

Improper Parking – Unauthorized parking in areas of the campus not designated for parking.

Parking on the Grass or a Sidewalk – Unauthorized parking on campus grass, lawns, or sidewalks.

Failure to park off roadway – Parked in manner that creates a traffic hazard.

Parked within 10 feet of a fire hydrant – Parked within 10 feet of a hydrant or other devices used for fire suppression.

Parking in a Reserved Space – Unauthorized parking in a space designated as reserved.

Parking in a Fire Lane – Parked in an area with posted no parking signs with Fire Lane verbiage.

Parked in handicapped parking space without proper authorization – Unauthorized parking in a handicapped space and the vehicle has no valid handicapped placard.

Use of a Fraudulent Permit – Displaying or attempting to display a permit that was fraudulently obtained, created, or unauthorized by Parking Services.

Tampering with University Equipment – Tampering with, damaging, or attempting to tamper with, or damage equipment owned and operated by the University.

Loading Zone Violation – Parked in a designated loading zone greater than 30 minutes.

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B. Notification of Citations and Collection Procedures

All vehicles found to be in violation of any of the above parking regulations may be issued a citation.  A written form of the citation may be placed on the vehicle at the time of the violation or sent to the registered owner of the vehicle.
As a courtesy to the violator, the Parking Services may send additional notifications of violations to the registered owners of the vehicles, however, these courtesy notices do not relieve the violator of their responsibility to either pay their fine or respond in the mandated time limits. 

A late fee will be added to each citation when payment has not been made in 20 days from the date of the violation, and an additional late fee will be added after 55 days.  Additionally, violators who fail to respond to citations within 65 days of the citation’s original date of issue may have their citation(s) sent to a third-party collection agency.  If this occurs, additional collection agency fees may be added to the accrued fines and late fees.

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C. Citation Appeals

Parking Citations must be paid and/or appealed online. Citations must be appealed within twenty-one (21) days of the date that the citation was issued. After fifteen days, the right to appeal is waived and the registered owner is responsible for any fines associated with the citation. If the violator is in excess of $250 in fines, the vehicle is subject to booting and/or towing. Violators who are booted and/or have their car towed will be assessed an additional $75.00 boot fee. Members of the MSU community with an account at Parking Services can pay for outstanding citations online with a MasterCard, Discover, or American Express. Payment can be made in the Parking Office with cash. Both MSU community members and visitors to campus, who do not have a NetID, may pay/appeal their citation online by entering either the citation number or their license plate number.

Appealing your ticket

Appeals must be submitted within twenty-one (21) days of the date that the ticket is issued. This process must be completed online. There are two computer stations located in the Parking Office for customer use if access if required. After the Appeals Officer reviews your appeal, you will receive an email notifying you that your citation has been Upheld, Dismissed, or Reduced to a Warning.

In the case where a citation has been upheld, the following actions may be taken by the appellant:

1. The appellant may pay the citation online or in person at the Parking Office.
2. The appellant may request a hearing with the Director for Parking Services.
   1. The appellant will be required to go online and register a second appeal.
   2. The appellant may be required to pay the citation in advance of being scheduled a hearing date.
   3. The appellant will receive a message via email of the date and time of their hearing.  This will be no sooner than 7 days from the date of the second appeal.
   4. The appellant will be given a set amount of time to present evidence as to why they believe their citation should be dismissed or the fine reduced.
   5. Failure to appear for the scheduled hearing will result in the Director using the information heretofore submitted to make the decision.

Failure to properly respond to a parking citation may result in the following:

• Students - All outstanding citations must be paid in full. A hold will be placed on a student’s account, preventing a student from registering for classes, gaining access to transcripts, or graduating etc., if citations remain unpaid. In addition, late penalties may be added onto the citation for failure to pay in a prompt manner.
• Faculty and Staff – All outstanding citations must be paid in full. Access to parking for the following year will be denied until citations are paid.  In addition, late penalties may be added onto the citation for failure to pay in a prompt manner.
• Visitors – All outstanding citations must be paid in full. Failure to pay citations will result in passing the outstanding balance to a collections agency.  In addition, late penalties may be added onto the citation for failure to pay in a prompt manner.

All parking ticket appeals are reviewed by an Appeals Officer. When your appeal is received, the appeals officer will:

1. Read the appeal and review the information on the ticket.
2. Review the Parking Rules and Regulations that are relevant to the appeal.
3. Review other information, such as area maps or digital photographs of signs in the area.
4. Make a decision on the appeal.

The decision of the appeals officer is based on the type of violation, any previous tickets, area signage, existing parking permits, and your reason for appeal.

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D. Booting Procedures

A vehicle may be immobilized under certain circumstances for the following reasons:

• Parking in a “No Parking Zone”
• Parking on Lawns/Developed/Restricted Areas
• Parking in Reserved Parking spaces
• Customers with outstanding tickets in excess of $250.00, who are at least twenty-one (21) days from the date of the citation issuance.
• Vehicles parked in the same location, without being moved from the space, for more than 72 consecutive hours.

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E. Towing Procedures

A vehicle may be towed under certain circumstances for the following reasons:

• Immobilized (“booted”) for more than 24 hours.
• Parking in spaces designated as Handicapped.
• Parking in an area designated as a Fire Zone.
• Parking in a manner that obstructs a designated crosswalk, obstructs traffic, or obstructs a loading zone.
• Parking in a manner that fails to comply with Emergency Parking Notices (ie. Operation Snow Clear).
• Vehicles with outstanding account balance greater than $500.
• Vehicles where we are unable to apply the booting device securely or due to vehicle modifications where the vehicle may be damaged during the application of the device.
• Vehicle parked in areas were “Tow-Away Zone” signs are posted
• Persistent Violators - any vehicle or parking account that has six (6) or more (paid or unpaid) parking citations in a permit year.  After the fifth citation, any vehicle linked to the account will be towed for each subsequent violation.

Any vehicle in the process of being towed, but not yet removed from campus is subject to a road charge fee by the tow company. All towing and storage charges must be paid directly to the tow company by the owner of the vehicle. All tow fees are set by the tow company. Vehicle owners will be requested to pay all outstanding account balances at the Parking Services office prior to their vehicle being released from the company.

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F. Other Rules

• Any vehicle parked on University property without a valid registration or license plate will be treated as abandoned. An abandoned vehicle will be towed and stored at the owner's expense. The University will dispose of an abandoned vehicle if it is not reclaimed within 90 days.
• The University reserves the right to revoke the parking privilege of anyone who continually violates the University Parking Regulations whether or not the citations are paid.

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VII. Loading Zones

MSU service vehicles and delivery vehicles may park in loading zones for up to 30 minutes. Other vehicles must display the appropriate permit prior to parking in a loading zone. Any persons who feel they must park in a loading zone for a specific reason must get clearance from Parking Services. Otherwise, the individual is subject to ticketing. Permission will not be granted, or will be rescinded, if the motor vehicle is parked in a manner which obstructs a fire lane, impedes vehicular or pedestrian traffic, or is parked in any other unsafe manner.

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VIII. Operation Snow Clear

All residential and commuter parking lots will be taken offline and will not be available for parking to accommodate snow removal. Residential Students are expected to park at CarParc Diem Deck or the Red Hawk Deck. Notification and instructions pertaining to Operation Snow Clear will be relayed to residential students via an email by the Office of Residential Education.

The CarParc Diem Deck and the Red Hawk Deck will be open for free parking for vehicles displaying a valid MSU Permit during the snow emergency. However, please note that event-related parking will be subject to the appropriate event rate.

Vehicles that remain in surface parking lots while Operation Snow Clear is in effect are subject to citations and towing at the owners expense.

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IX. Shuttle Services

The Office of Transportation Services operates an extensive network of free shuttle routes, looping around the campus, connecting the parking lots, main campus, NJ Transit Parking Deck, Village at the Little Falls, and Clove Road Apartments. There is no cost to ride the shuttle, and all buses are open to the public. For more information, go to www.montclair.edu/shuttles.

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