Customer Service Center
The Facilities Customer Service Center provides a courteous and knowledgeable point of contact between University Facilities and the Campus Community, by providing customer service for all maintenance related requests and projects. Work requests are received daily via phone, e-mail, or our web page. Emergency work requests are processed immediately and assigned to the appropriate Facilities units for prompt response and resolution.
All service calls will be responded to. Follow-ups to calls that may require lengthy repairs or delayed scheduled work will be reported to the calling department or person. We welcome your inquiries, requests, and reports of facility problems via:
- Phone (973-655-5444)
- E-mail (ServiceDesk@mail.montclair.edu)
- Webpage (http://montclair.edu/workorder)
Hours of Operation: Monday-Friday: 7:00am-10:00pm, Sunday 12:00pm-8:00pm (closed on Saturday)
For building emergencies after hours and weekends, please contact University Police at 973-655-5222.