Last spring, the Office of Research and Sponsored Programs (ORSP) conducted a user satisfaction survey to collect feedback on the products and services provided by ORSP. The survey was made available online to all Montclair State University (MSU) administrators, faculty and staff between April 11, 2011 and May 9, 2011.
ORSP is pleased to announce its survey results. Survey findings provided ORSP with information about services that are considered most valuable, services that are are the most and least familiar to users, and identified services needing improvement.
ORSP wishes to express its gratitude to all who took the time to participate in this important survey. This survey will prove invaluable to ORSP in its plans to improve and build upon the services it provides to the MSU research and sponsored programs community.