Frequently Asked Questions

Below are general, frequently asked questions for faculty, staff and students. Additional answers to common Canvas questions can be found on the Canvas Guides website at http://guides.instructure.com/m/4152

 

  1. What is Canvas?
  2. When will Canvas be available?
  3. How do I access Canvas?
  4. What training resources are available to Students?
  5. What training resources are available to Faculty/Staff?
  6. How do I get help with Canvas?
  7. What documentation is available?
  8. Where can I get training for Canvas?
  9. How do I find my Canvas classes?
  10. Does Canvas support the Community feature?
  11. How do I transfer my courses from Blackboard to Canvas?
  12. What browsers are compatible with Canvas?
  13. Does Canvas work on mobile phones and ipads?
  14. How does Canvas work with NJVid?

 

 

1. What is Canvas?

Canvas is the University's new Learning Management System (LMS). Below are a few preview videos made available by Canvas Instructure.

 

2. When will Canvas be available?

Canvas is available now! Log into Canvas using your NetID and password, to access your course.

 

3. How do I access Canvas?

You will need your NetID and password to access courses on Canvas. You may access Canvas by visiting https://montclair.instructure.com/

 

4. What training resources are available to Students?

We now have Canvas, self-paced training resources for students. Click on the available links below.

  1. MSU Student Canvas Orientation Course
  2. Canvas Guides for Students
  3. MSU Canvas Orientation for Students (pre-recorded)
  4. Canvas Guides for Students
  5. Canvas Student Video Guides

 

5. What training resources are available to Faculty/Staff?

In order to assist Faculty/Staff with this LMS transition, Canvas training classes have been created and are being offered in multiple sections (started Fall13). In  addition, we now offer Canvas evening training classes and Private group training for individual departments/programs.

Take a look at the following four Canvas training classes. "Mouse over" to see more info on each course. Please register here.

  1. Introduction to Canvas (Offered both face to-face & Online. Evening classes available)
  2. Facilitating Interaction In Canvas (Offered both face-to-face & Online. Evening classes available)
  3. Designing Assessments in Canvas (Offered both face-to-face & Online. Evening classes available)
  4. Importing Blackboard Course content into Canvas
  5. Building Canvas Communities
  6. Web Conferencing Online

Below are Canvas Self-paced Training Resources

  1. MSU Faculty Canvas Orientation Course
  2. MSU Canvas Overview (Pre-recorded)
  3. MSU Canvas Course Transfer Guides
  4. MSU Canvas Course Template
  5. MSU MyMedia (NJVid) and Canvas
  6. MSU Canvas vs Blackboard - Comparison tools
  7. Canvas Collaboration Tools Handout
  8. Courses: Unhiding Assignments in the Navigation Menu
  9. Courses: Reviewing Student Submissions
  10. Canvas Conferencing (Coming Soon)

 

6. How Do I get help with Canvas?

Once logged into the Canvas LMS, click the "help" link on the top right, to access support and documentation:

 

7. What documentation or tutorials are available?

Canvas has a host of guides and tutorials available. Please visit the User Guides and Support section.

 

8. Where can I get help or training for Canvas?

We are now offering Canvas training! Please visit the Canvas Training section to register for a class.

 

9. How do I find my Canvas courses?

You may access your courses at the MSU Canvas website by visiting https://montclair.instructure.com/ and logging in using your NetID and password.

Faculty: All your assigned courses will be listed in Canvas once you log in.

Students: All courses you are registered for will be accessible to you once the courses are published by your instructor.

 

10. Does Canvas support the Community feature?

Yes! Sign up for a Canvas training class to find out more on how to work with communities in Canvas. Please visit the Canvas Training section to register for a class.

 

11. How do I transfer my courses from Blackboard to Canvas?

Blackboard and Canvas are two entirely different Learning Management Systems. It is recommended that you create your course from scratch. However, your Blackboard course files, assignments and quizzes/tests can be transfered to Canvas by using the following steps:

  1. Archive your Blackboard course/s and download it to your computer's local drive
  2. Go to your Canvas course and do the following:
  3. Click "Settings" then "import course content into this course"
  4. In the "Content Type", choose "Blackboard 6/7/8/9 export.zip file"
  5. Next, upload your archived Blackboard course
  6. Select "Select migration content" under OPTIONS
  7. You may then select only the course files, assignments and quizzes/tests

Please sign up for a Canvas training class so that we may assist you appropriately.

Visit the Canvas Training section to register for a class.

 

12. What browsers are compatible with Canvas?

Canvas Instructure maintains a list of supported browsers available at:  http://guides.instructure.com/s/2204/m/4214/l/41056-which-browsers-does-canvas-support.

 

13. Does Canvas work on mobile phones and ipads?

You may access your Canvas courses via the Canvas App. or web browser on your device. Canvas Instructure provides up to date information on how to access and use the Canvas App on mobile phones, iPads and other devices.

Please visit the following links to find out more about your device:

14. How does Canvas work with NJVid?

We now have documentation available to you to successfully share your audio/video files in NJVid with students in your Canvas courses. Download a copy here: MSU MyMedia (NJVid) and Canvas