Montclair State University

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Section Name

Submitting a Maintenance Request

Regular Service Request

Students are encouraged to submit work order requests for issues that they see in their rooms. 

Please follow these steps to complete a work order request:

  1. Click on Submit a Request.
  2. Click on the double arrows, >> for Main Campus.
  3. Select the building for the request, i.e. Bohn, Webster, or Williams Carlos Williams.
  4. Fill in ALL required information. This information will be automatically filled in after the first request. Click here for a list of frequently requested repairs.
  5. Be very detailed in the request you are submitting, i.e. “There is a leak coming from the upper left corner of my ceiling.”
  6. Be sure to record your request number for your reference.

Click here to submit a work order.

If you should have a problem submitting a work order, please contact the Facilities Service Desk. 

The FSD operates from 7:00 am until 10:30 pm, Monday through Friday, and 8:30 am until 4:30 pm on Saturday. They can be reached by phone at x5444, or by email at servicedesk@mail.montclair.edu.

Emergency Service Request

Emergency Service Requests refer to repairs that are necessary to either eliminate a clear threat to life or safety or to prevent extensive building damage.  These items must be repaired and corrected immediately.  Examples may include flooded areas, hazards to a resident's security or unlivable housing conditions. 

In case of an emergency please contact the Police at 973-655-5222.