Service Requests

Submitting a Maintenance Request

Regular Service Request

Students are encouraged to submit work requests for issues that they see in their rooms.

  • Plumbing, Carpentry, Heat/Air (HVAC), Housekeeping, Furniture or related maintenance work orders. Submit a work request.
  • Cable television issues, fill out this form.
  • To request maintenance work for draperies, e-mail ResEd.
  • NEW Laundry Equipment Contact Info., Call 1-800-762-3452 or click here.
  • For internet issues please call x7971 or contact OIT.

If you should have a problem submitting a work request, please contact the Facilities Service Desk (FSD). 

The FSD operates from 7:00 am until 10:00 pm, Monday through Friday and 12:00 pm until 8:00 pm on Sunday. The office is closed on Saturday. They can be reached by phone at x5444, or by email at servicedesk@mail.montclair.edu.

Emergency Service Request

Emergency Service Requests refer to repairs that are necessary to either eliminate a clear threat to life or safety or to prevent extensive building damage. These items must be repaired and corrected immediately. Examples may include flooded areas, hazards to a resident's security or unlivable housing conditions. 

In case of an emergency please contact the Police at 973-655-5222.