Service Requests

Submitting a Maintenance Request

Regular Service Request

Students are encouraged to submit work requests for issues that they see in their rooms.

  • Plumbing, Carpentry, Heat/Air (HVAC), Housekeeping, Furniture or related maintenance work orders. Submit a work request.
  • Cable television issues, fill out this form.
  • To request maintenance work for draperies, e-mail ResEd.
  • NEW Laundry Equipment Contact Info., Call 1-800-762-3452 or click here.
  • For internet issues please call x7971 or contact OIT.

If you should have a problem submitting a work request, please contact the Facilities Service Desk (FSD). 

The FSD operates from 7:00 am until 10:00 pm, Monday through Friday and 12:00 pm until 8:00 pm on Sunday. The office is closed on Saturday. They can be reached by phone at x5444, or by email at

Emergency Service Request

Emergency Service Requests refer to repairs that are necessary to either eliminate a clear threat to life or safety or to prevent extensive building damage. These items must be repaired and corrected immediately. Examples may include flooded areas, hazards to a resident's security or unlivable housing conditions. 

In case of an emergency please contact the Police at 973-655-5222.