Technology Services

The CEHS Technology Services Office is committed to providing computer hardware, software application, and network support to the College of Education and Human Services at Montclair State University. We also provide server support, web development, and new media support.

Based on the Mission Statement and Goals of the College of Education and Human Services, the CEHS Technology Services Office stays abreast of Research and Educational Technology and provides the school with support in these areas. This support allows faculty and staff to take full advantage of the opportunities provided by these emerging technologies.

The College of Education and Human Services, located in University Hall, contains specialized labs and suites including the Curriculum Resource Center and the ADP Center, that are supported by the CEHS Technology Services Office as well as the Office of Information Technology.

Policies and Procedures

Local Administrative Rights

A local administrator is a person who has access to manage her or his own computer.  The responsibilities of a local administrator involve the operating system, hardware installations and configurations, application installations, and upgrades. In most cases, CEHS Technology Services can work with clients to install and update software and make changes to configurations.  A local administrator account is only provisioned under exceptional circumstances.

You can read more about the administrative rights policy below.

Client Use Administrative Rights Policy

Managed Machine Group Administrator

In some cases, a faculty or staff member serves as a lab coordinator and manages third party / custom software on a group of computers.  A client serving in this capacity may request a privileged account.  If you are a faculty or staff member managing custom software on multiple machines and you require administrative access to do so, please contact CEHS Technology Services directly.

Printing Policy and Procedures

The goal of the College of Education and Human Services printer policy is to control costs, ensure that equipment is properly maintained and in working order, and ensure compliance of responsible use of computing equipment (i.e. for University business).

Printing Policy and Procedures (PDF)

Procurement Policy

In information technology, hardware refers to the physical aspect of computers, telecommunications, and other devices.  Hardware includes not only the computer proper but also the cables, connectors, power supply units, and peripheral devices such as the keyboard, mouse, audio speakers, and printers.

Procurement Policy (PDF)

Quick Reference

Supported Technology

Service requests for any non-standard equipment and applications should be made through the CEHS Technology Services Office on the second floor of University Hall room 2103, 973-655-4457.

Other equipment handled by the CEHS Technology Services Office includes computers, scanners, iOS devices, cameras, printers, etc. that are non-standard.

Non-standard software applications may include, but are not limited to:

If you are not certain if your computer, application, or accessory is standard or non-standard, please contact the CEHS Technology Services Office at 973-655-4457 and we will route the call to the appropriate technology group.

Contact Us

The CEHS Technology Services staff consists of full and part-time employees, as well as student workers, who are dedicated to providing the College of Education and Human Services with technical support/development. Stop by and say hello!

Hours

Academic Year:

8:30 a.m. – 5:30 p.m. Monday – Thursday, Friday 8:30 a.m. – 5:00 p.m.

Summer:

8:00 a.m. – 5:30 p.m. Monday – Thursday, Closed Friday

Location and Phone Number

University Hall 2103
973-655-4457

Meet Our Staff

Jason Francis

Director of Technology Services, CEHS

Phone

973-655-4457

Email

francisj@montclair.edu

Location

University Hall

Student Staff

Technology Student Assistant
Miri Gonzalez-Ullon
University Hall 2103
973-655-4457