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Using Technology to Support Teaching and Learning

What Help Is Available for Students to Succeed in Online Courses?

Canvas Orientation Course for Students

Student Guide for Online Learning. This is a guide for student learning online to understand what online learning entails, particularly for those who never have not previously taken online classes.

How Do I Access an Online Class While On Campus?

A reminder that the campus is open and students can use the University WiFi for free. Almost all of our buildings are open and have study lounge areas available.  Please use headphones or earbuds as a courtesy to others.  If you have forgotten yours, stop by University Hall 5th floor to pick up earbuds.

How Do I Access or Host Audio or Video Conferences for Classes or Meetings?

The University currently recommends two audio/video conferencing tools that are available for use by Faculty, Staff and Students.

Canvas Conferences (formerly Big Blue Button) – A tool within Canvas that creates a virtual classroom space where synchronous (real-time) online lectures, office hours, and breakout sessions can take place. Please log into Canvas to use Canvas Conferences.  Please review our guide on how to use this application.

Zoom – An enterprise-wide video platform that allows for easy, reliable, communications for video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Please go to our dedicated webpage to learn how to use Zoom through the application or directly through Canvas.

Please Note: Directions are consistently updated as changes are made or new functionality rolls out.

What Support Is Available for Faculty Teaching with Technology?

In order to support faculty with this online transition, Instructional Technology & Design Services (ITDS) and the Office for Faculty Advancement (OFA) has prepared a series of live, online, synchronous training workshops and web-based resources.

ITDS Faculty Development Events

OFA Faculty Advancement Events

Web-based Resources

ITDS Virtual Support Sessions

ITDS is holding Daily Virtual Walk-in Sessions for Technology Support, Monday to Thursday,  between 10am-3pm. No registration required. Faculty can ask questions about pedagogical approaches and technology that can be leveraged to communicate with their students, deliver course materials, offer lectures, enable course interactions, and assess their students.

Faculty can join anytime between 10 a.m. and 3 p.m. for a remote session and connect with ITDS staff.

New Classroom Technologies Supporting Teaching to Remote Students

New technologies have been installed in many classrooms to enable teaching simultaneously to in-classroom and remote students.  In addition, portable equipment is available to support this function in other spaces.  Refer to our audio-visual services webpage for details.  For classroom support for these spaces, please contact the IT Service Desk at (973) 655-7971, option 6 or your local academic technology department.