{"id":24306,"date":"2024-02-13T08:54:24","date_gmt":"2024-02-13T13:54:24","guid":{"rendered":"https:\/\/www.montclair.edu\/information-technology\/?page_id=24306"},"modified":"2026-03-24T14:36:22","modified_gmt":"2026-03-24T18:36:22","slug":"using-jamfs-self-service","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/using-jamfs-self-service\/","title":{"rendered":"Using Self Service+"},"content":{"rendered":"<p>Self Service+ is the self service portal on your Mac device that allows you to install approved applications and updates on your Montclair State University managed Apple computer. The information below will guide you through logging in and accessing applications.<\/p>\n<p><strong>Please Note:<\/strong> If you do not have the Self Service+ icon that means your machine is not configured properly and you should reach out to the <a href=\"mailto:itservicedesk@montclair.edu\">IT Service Desk<\/a> or your local technology support team.<\/p>\n<h3>Self Service+ Icons<\/h3>\n<p>You can access Self Service+ from your dock or applications folder.<\/p>\n<div class=\"prpl-row\">\n<div class=\"prpl-column one-half\">\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-10.56.23\u202fAM.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-10.56.23\u202fAM.png.0.1x.generic.jpg\" alt=\"self service + icon\"\/><\/figure>\n<\/div>\n<div class=\"prpl-column one-half\">\n<\/div>\n<\/div>\n<h3>Self Service+ Log In Screen<\/h3>\n<p>On the login screen, you will use your <strong>NetID@montclair.edu<\/strong> and <strong>password<\/strong>.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-9.10.08\u202fAM.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-9.10.08\u202fAM.png.0.1x.generic.jpg\" alt=\"self service + sign in screen\"\/><\/figure>\n<p>Upon logging in, you will be brought to the Home tab by default and will find the following in the main section of Self Service+:<\/p>\n<ul>\n<li>Find \u2018Featured\u2019 software packages<\/li>\n<li>\u2018Shortcuts\u2019 section with weblinks that will bring you to useful University websites.<\/li>\n<li>\u2018Catalog\u2019 lists all applications, categories and shortcuts. This allows the user to scroll through the full library or drill down based on the defined category.<\/li>\n<li>\u2018Notifications\u2019 will display a notification bubble if your attention is needed.<\/li>\n<\/ul>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-9.07.00\u202fAM.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2026\/03\/Screenshot-2026-03-20-at-9.07.00\u202fAM.png.0.1x.generic.jpg\" alt=\"self service + application catalog\"\/><\/figure>\n<h3>Logging Out of Self Service+<\/h3>\n<p>In the lower left corner, click on your NetID and select the &#8220;Log Out&#8221; button on the upper right-hand side.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Self Service+ is the self service portal on your Mac device that allows you to install approved applications and updates on your Montclair State University managed Apple computer. The information below will guide you through logging in and accessing applications. Please Note: If you do not have the Self Service+ icon that means your machine [&hellip;]<\/p>\n","protected":false},"author":368,"featured_media":24363,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-24306","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/368"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=24306"}],"version-history":[{"count":16,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24306\/revisions"}],"predecessor-version":[{"id":26250,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24306\/revisions\/26250"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media\/24363"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=24306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}