{"id":24545,"date":"2024-03-19T09:23:14","date_gmt":"2024-03-19T13:23:14","guid":{"rendered":"https:\/\/www.montclair.edu\/information-technology\/?page_id=24545"},"modified":"2024-03-19T09:33:52","modified_gmt":"2024-03-19T13:33:52","slug":"how-to-use-xm-fax-cloud-faxing-service","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/how-to-use-xm-fax-cloud-faxing-service\/","title":{"rendered":"How to Use XM Fax – Cloud Faxing Service"},"content":{"rendered":"

XM Fax User Guide<\/strong><\/p>\n

How to create a fax using the web portal\u00a0<\/b><\/p>\n

    \n
  1. Open your preferred internet browser and navigate to the XM Fax cloud service using the following URL <\/span>XM Fax<\/a>. \u00a0 <\/b><\/li>\n
  2. Enter montclair_state_university as the account name, and then enter your username and password. Click on the <\/span>Sign in <\/b>button to access the XM site.\u00a0 <\/span><\/li>\n<\/ol>\n

    \"XM<\/p>\n

      \n
    1. After logging in, click on the <\/span>+ New Fax<\/b> button on the top left to access the compose page.<\/span><\/li>\n<\/ol>\n

      \"Initial<\/p>\n

        \n
      1. Fill out the fields under the Recipients, Cover Sheet, and Attachments sections.\u00a0<\/span><\/li>\n<\/ol>\n

        \u25aa Recipients\u00a0<\/span><\/p>\n

        o Name \u2013 Name of the person who will receive the fax.\u00a0<\/span><\/p>\n

        o Company \u2013 Name of the company the recipient is at..\u00a0<\/span><\/p>\n

        o Fax (Required) \u2013 Fax number that the attachments will be sent to.\u00a0<\/span><\/p>\n

        \u25aa Cover Sheet\u00a0<\/span><\/p>\n

        o Style \u2013 The format for the cover sheet of the fax. This can be set to \u201cDefault cover sheet (MSU_VOX_Dept_Cover.cse)\u201d or use another cover sheet in the list made available to your profile. <\/span>Contact the ServiceDesk to submit a request for another cover sheet to be added at <\/span><\/i>itservicedesk@montclair.edu<\/span><\/i><\/a>, attn: VOX.\u00a0<\/span><\/i><\/p>\n

        o Subject \u2013 The Subject for the fax that will be sent.\u00a0<\/span><\/p>\n

        o Comment \u2013 Any additional details that may want to be provided along with the fax<\/span><\/p>\n

        (i.e. Attention To: ).\u00a0<\/span><\/p>\n

        \u25aa Attachments\u00a0<\/span><\/p>\n

        o This section will allow you to select\u00a0 documents that will be faxed. You can drag and drop items in the provided section or click on the <\/span>Browse <\/b>button to search for documents on your computer.<\/span><\/p>\n

        \"Fax<\/p>\n

          \n
        1. Confirm that the fax is filled out correctly and is showing as expected by clicking on the <\/span>Preview<\/b> button. Once you check the preview, click on Submit to send the fax.\u00a0 If changes are required, click the back button to return to the compose page.\u00a0<\/span><\/li>\n
        2. Timing for fax transmission will depend on the number of documents being faxed. To check on faxes that you have received, or sent out, click on the Inbound history and Outbound history folders. In the screenshot below, you will see an example of a Successful and a Failed fax in the Outbound history:<\/span><\/li>\n<\/ol>\n

          Creating a fax using email\u00a0<\/b><\/p>\n

            \n
          1. Launch Gmail and click Compose to start a new email message.\u00a0<\/span><\/li>\n
          2. Attach documents that need to be included in the fax by dragging and dropping the files or clicking on the attach file button within the Message ribbon of the email.<\/span><\/li>\n
          3. Fill out the following fields to submit the email as a fax:\u00a0<\/span><\/li>\n<\/ol>\n

            \u25aa <\/span>To<\/b>: \u2013 Input the fax number of the recipient followed by \u201c@xmedius.com\u201d. For example, if the recipient\u2019s fax number is \u20181234567890\u2019, the \u201cTo:\u201d field would read <\/span>1234567890@xmedius.com<\/span><\/a>.\u00a0<\/span><\/p>\n

            \u25aa <\/span>Subject<\/b>: \u2013 Enter the subject line for the fax that will be sent.\u00a0<\/span><\/p>\n

            \u25aa <\/span>Body<\/b> \u2013 Type any additional details that may needed for the fax.<\/span><\/p>\n

              \n
            1. Confirm that the fax is filled out correctly and contains the documents needed for faxing as attachments. Click on the send button to send the fax to the recipient. After you click on send, XM will send the fax via email. When the transmission is completed, an email confirmation will be sent to your inbox informing you that the fax was either successful or failed <\/span><\/li>\n
            2. \"\"<\/li>\n<\/ol>\n

              Please contact us at itservicedesk@montclair.edu, attn VOX if you have any issues, or questions with this solution.\u00a0

              <\/p>\n","protected":false},"excerpt":{"rendered":"

              XM Fax User Guide How to create a fax using the web portal\u00a0 Open your preferred internet browser and navigate to the XM Fax cloud service using the following URL XM Fax. \u00a0 Enter montclair_state_university as the account name, and then enter your username and password. Click on the Sign in button to access the […]<\/p>\n","protected":false},"author":264,"featured_media":0,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-24545","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/264"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=24545"}],"version-history":[{"count":4,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24545\/revisions"}],"predecessor-version":[{"id":24553,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/24545\/revisions\/24553"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=24545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}