{"id":25213,"date":"2025-02-12T14:01:58","date_gmt":"2025-02-12T19:01:58","guid":{"rendered":"https:\/\/www.montclair.edu\/information-technology\/?page_id=25213"},"modified":"2026-02-23T16:17:24","modified_gmt":"2026-02-23T21:17:24","slug":"pab","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/security\/pab\/","title":{"rendered":"Knowbe4 Phishing Alert Button (PAB)"},"content":{"rendered":"<p style=\"text-align: center\"><span class=\"prpl-button ghost-red\"><a href=\"https:\/\/www.montclair.edu\/information-technology\/security\/?wp_logged_in=true\">Return to Information Security Home<\/a><\/span><\/p>\n<p style=\"text-align: center\">The <strong data-start=\"4\" data-end=\"40\">KnowBe4 Phish Alert Button (PAB)<\/strong> is a quick and easy way to report suspicious emails. If you get an email that seems like a scam, just click the PAB to send it to your campus IT team for review. This helps keep your account and the school\u2019s network safe from cyber threats.<\/p>\n<p style=\"text-align: center\"><strong>Please Note<\/strong>: If you have shared personal information with the scammer, please email <a href=\"mailto:phishfiles@montclair.edu\">phishfiles@montclair.edu<\/a>.<\/p>\n<p style=\"text-align: center\"><a href=\"http:\/\/www.montclair.edu\/phish-files\">Phish Files<\/a>: Your mission to uncover the unknown begins here!<\/p>\n<p style=\"text-align: center\"><em><strong>Please refrain from using the KnowBe4 PAB button to report non-suspicious emails or spam, as it is intended solely for reporting phishing attempts.<\/strong><\/em><\/p>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Why is the Information Security team enabling this&quest;<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"why-enable\"><\/a>Our team is enabling the <strong data-start=\"41\" data-end=\"69\">Phish Alert Button (PAB)<\/strong> to help users easily report suspicious emails and improve cybersecurity.\n<p>By using the PAB, students and staff can quickly flag potential phishing attacks, allowing the security team to investigate and take action before any harm is done. This helps protect personal data, prevent malware infections, and strengthen the campus network against cyber threats.<\/p>\n<p>Plus, it encourages a culture of security awareness, making everyone a key part of the defense against scams.<\/p>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">How to enable the PAB for Students<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"enable-student-pab\"><\/a><a href=\"#student-pab\"><\/a>\n<ol>\n<li>Students will receive an email via Knowbe4 to implement the Knowbe4 PAB button. <img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/03\/Screenshot-2025-03-05-104141-1024x637.png\" alt=\"Screenshot of the email that is sent to students. Students will receive a code here to access the PAB.\" width=\"1024\" height=\"637\" \/><\/li>\n<li>Students will need to click the <strong>Phish Alert<\/strong> icon, which looks like an orange fish hook. You\u2019ll find it in the side panel on the right. If you don\u2019t see it, click the small left-arrow in the bottom-right corner of your Gmail window to show the side panel. <img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/02\/PAB-hook.png\" alt=\"This is an image of the Knowbe4 Phishing Alert Button (PAB) hook.\" width=\"38\" height=\"38\" \/><\/li>\n<li>A window will pop up on the right side of the Gmail inbox. This window will request a PAB license number. This number will be found in the email above named the <strong>Manual Registration Key<\/strong>. Enter this number and click \u201c<strong>Activate<\/strong>\u201d. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/03\/PAB-Activate.png\" alt=\"Screenshot of the Knowbe4 Phish Alert Button (PAB) activation window.\" width=\"408\" height=\"593\" \/><\/li>\n<li>Congratulations! You\u2019ve successfully enabled the Knowbe4 PAB!<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/03\/PAB-Congrats.png\" alt=\"Screenshot of the Knowbe4 Phish Alert Button (PAB) congratulations window.\" width=\"419\" height=\"453\" \/><\/li>\n<\/ol>\n<p>For more information on using the PAB, please feel free to review the sections below.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">How to use PAB button via Gmail Inbox<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"pab-inbox-guide\"><\/a>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>To report a suspicious email, open the message and click the <strong data-start=\"61\" data-end=\"76\">Phish Alert<\/strong> icon, which looks like an orange fish hook. You\u2019ll find it in the side panel on the right. If you don\u2019t see it, click the small left-arrow in the bottom-right corner of your Gmail window to show the side panel. <img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/02\/PAB-hook.png\" alt=\"This is an image of the Knowbe4 Phishing Alert Button (PAB) hook.\" width=\"38\" height=\"38\" \/><\/li>\n<li>Click the blue Phish Alert button in the side screen that opens to report the email as phishing.<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/02\/Testing-Phish-Email-1024x384.png\" alt=\"This is a screenshot of an email that shows how to access the PAB button from the right side of the inbox screen.\" width=\"1024\" height=\"384\" \/><\/li>\n<li>Congratulations! You have now successfully reported a phishing email using the PAB.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"text-align: center\">Set coordinates for <a href=\"http:\/\/www.montclair.edu\/phish-files\">Phish Files<\/a>\u2014prepare for an online odyssey!<\/p>\n<ol>\n<li style=\"list-style-type: none\"><\/li>\n<\/ol>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">How to use the PAB button via Gmail Phone App<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"pab-gmail-phone-app-guide\"><\/a>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Open the email that you would like to report. (Remember, as long as you don&#8217;t click any links you&#8217;re safe)<\/li>\n<li>Scroll down to the bottom of your screen and locate the available add-ons section.<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/02\/Google-App-PAB-click-472x1024.png\" alt=\"Screenshot of the Gmail App and the PAB button add-on.\" width=\"472\" height=\"1024\" \/><\/li>\n<li>Click the fish hook icon and scroll down to access the Phish Alert Button.<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2025\/02\/Gmail-App-Phish-Alert-544x1024.png\" alt=\"Screenshot of the Gmail app and what happens when you click on the Phish Alert Button.\" width=\"544\" height=\"1024\" \/><\/li>\n<li>Congratulations! You&#8217;ve reported a phish! You can click on the return arrow in the upper left hand corner.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"text-align: center\">One small click for you, one giant leap into <a href=\"http:\/\/www.montclair.edu\/phish-files\">Phish Files<\/a>!<\/p>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">How to activate the PAB using the Gmail Phone App<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"gmail-activation\"><\/a>\n<ol>\n<li>Copy the <strong>Manual Registration Key<\/strong> you received in the Knowbe4 email.\n<ul>\n<li>If you cannot find this email\/code, contact the <a href=\"https:\/\/www.montclair.edu\/information-technology\/it-service-desk\/\">IT Service Desk<\/a> for assistance.<\/li>\n<\/ul>\n<\/li>\n<li>Go into the Gmail app and click on any email and slide to the bottom.<\/li>\n<li>There will be a greyed out hook icon; click it.<\/li>\n<li>Paste the <strong>Manual Registration Key<\/strong> into the box and click activate.<\/li>\n<li>Congratulations! You&#8217;re all set!<\/li>\n<\/ol>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">I&apos;m receiving an error when setting up the PAB in the Gmail app<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"gmail-activation-error\"><\/a>\n<p>If you receive an error while setting up the PAB please contact the <a href=\"https:\/\/www.montclair.edu\/information-technology\/it-service-desk\/\">IT Service Desk<\/a> with a screenshot of the error.<\/p>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">I&apos;m struggling to find the PAB button&sol;I don&apos;t have it&excl;<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"no-PAB\"><\/a>\n<p>If you are struggling to find the Phishing Alert Button (PAB) you can forward the email and attachments to <a href=\"mailto:phishfiles@montclair.edu\">phishfiles@montclair.edu<\/a>.<\/p>\n<p>Decode the signals of cyberspace\u2014<a href=\"http:\/\/www.montclair.edu\/phish-files\">Phish Files<\/a> awaits your arrival!<\/p>\n<\/div><\/div>\n<div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">I reported the wrong email and I need it&excl;<\/div><div class=\"prpl-drawer-content\"><br \/>\n<a name=\"wrong-email-reported\"><\/a>\n<p>Don&#8217;t Panic!<\/p>\n<p>Accidents happen, you can retrieve the email from your trash.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The KnowBe4 Phish Alert Button (PAB) is a quick and easy way to report suspicious emails. If you get an email that seems like a scam, just click the PAB to send it to your campus IT team for review. This helps keep your account and the school\u2019s network safe from cyber threats. Please Note: [&hellip;]<\/p>\n","protected":false},"author":349,"featured_media":25240,"parent":448,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-25213","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/25213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=25213"}],"version-history":[{"count":35,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/25213\/revisions"}],"predecessor-version":[{"id":26203,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/25213\/revisions\/26203"}],"up":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/448"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media\/25240"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=25213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}