Contract Services for Special Services

Technology services for special events that occur outside of normal University Business and after normal business hours for members of the Montclair State community incur a $15.00 per hour labor charge (plus 25% for payroll expenses). The non-profit community incurs a $20.00 per hour labor charge and for profit, companies are charged $27.00 an hour; a minimum of 3 hours with an hour set-up and an hour break down time. Technology Solution Center must have 7 to 10 days NOTICE of the request from Marsha Young, the University's Conference Services Coordinator in the Student Center, in the form of a written contract. It is strongly recommended that the user email their request to Marsha Young and the Help Desk when requesting these services.  All the money goes directly to the student technician and payroll expenses.

Mediated Instructional Sites
The link below will direct users with a MSU Net ID to a list of mediated spaces on campus. There are over 100 rooms with TV/VCRs and almost 250 mediated instructional sites that are owned and supported individually by various colleges, schools, library and IT. Please review the information in the link below and contact the local Tech Team or the Helpdesk if you have any questions.

Faculty and Graduate Assistants may borrow digital camcorders to record their classes. The digital camcorders are simple to operate and the TSC will provide training by appointment. Faculty may also arrange for students to reserve and borrow camcorders under their name by e-mail or by letter on University stationery. Faculty may also want to check with their local college/school Tech Team for equipment loan services. TSC can also recommend the purchase of digital camcorders.

Network Connections
Wireless is in all academic buildings. Wireless is for convenience. Special programs should always use a wired connection especially when streaming video or participating in a desktop video conference like Skype or Vidyo. The Helpdesk (x7971 option 1 or will make arrangements or confirmation for your network connections. They will forward these requests to the appropriate Information Technology group. Computers may need to be configured for a particular room or building. Please plan for rehearsal time at least a day before your event for special presentations with computers, data projectors, network connections, and telephone lines. Always have a contingency plan.

Contingency Planning
Even with a rehearsal, hardware, software and network connections can fail. If you are using the Internet, have a simulation on a CD/DVD or USB thumb drive in case the network is interrupted. If you are deliverying  a PowerPoint presentation, have the Power Point slides with materials to hand out. If possible, have a video related to the topic or have your presentation recorded and ready to go.

Information for Off-Campus Groups
Contact: the University Help Desk at x7971, option 1 or