The lights in a row outside of the School of Nursing.

How to Retrieve Your Credit/Refund (Residents)

You must complete the Spring 2020 Pro-Rated Credit/Refund Request online via NEST by Friday, May 1, 2020.

Students who are eligible for the credit/refund are only those who checked out as a result of the official closing notices sent on Wednesday, March 18, 2020 or thereafter, and who checked out prior to Monday, April 6, 2020. The amount of the credit/refund will be calculated from the end of spring break Monday, March 23 or the date of check-out (whichever is later), through Tuesday, May 12. Please refer to the Campus Notice from 04/03/20 for further information.

  1. Log in to NEST with your credentials.
  2. Under the “Spring 2020 Important Updates or the “Student Accounts” portlet, select “Spring 2020 Pro-rated Credit/Refund”
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    Screenshot from NEST
  3. Two options will be provided to Residential Students
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  4. Read carefully before selecting. Make your selection, agree to the terms and submit.
  5. Graduating Seniors will only have a Direct Payment Option. Agree to the terms and submit.
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  6. Once submitted, you will receive a confirmation.
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If you do not qualify for a Pro-rated credit/refund, you will receive the following message:

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