{"id":949,"date":"2020-03-16T15:21:17","date_gmt":"2020-03-16T19:21:17","guid":{"rendered":"http:\/\/www.montclair.edu\/student-health-center\/?p=949"},"modified":"2020-03-19T10:26:36","modified_gmt":"2020-03-19T14:26:36","slug":"coronavirus-information-technology-support-and-faqs","status":"publish","type":"post","link":"https:\/\/www.montclair.edu\/student-health-center\/2020\/03\/16\/coronavirus-information-technology-support-and-faqs\/","title":{"rendered":"Coronavirus: Information Technology Support and FAQs"},"content":{"rendered":"<p>To All Faculty, Staff and Students<\/p>\n<p>The Information Technology Division along with the College\/School technical teams is proactively working to assist faculty and students as they transition to online classes, and to support employees and students who may be working remotely in the weeks ahead.<\/p>\n<p>We have recently published a set of <a href=\"\/student-health-center\/coronavirus\/faqs\/\">Information Technology FAQs on the MSU Coronavirus website.<\/a>\u00a0In brief, the FAQs cover:<\/p>\n<ul>\n<li>Where to go for technical support<\/li>\n<li>Web and training resources for faculty moving online<\/li>\n<li>Forwarding email to email<\/li>\n<li>Accessing applications and shared drives remotely<\/li>\n<li>Hosting audio and video conferences in Zoom or Canvas Conference<\/li>\n<li>Downloading Microsoft Office<\/li>\n<li>Communicating with students or coworkers without using personal cell phones<\/li>\n<li>Students sending sensitive documents to the Registrar<\/li>\n<li>Security considerations for working remotely.<\/li>\n<\/ul>\n<p>The FAQs should give you many answers, but if you have additional questions, please contact the IT Service Desk at\u00a0<strong><a rel=\"noopener\" href=\"mailto:itservicedesk@montclair.edu\" target=\"_blank\">itservicedesk@montclair.edu<\/a><\/strong>or at x 7971.\u00a0 Or you may reach out directly to me by sending a message to\u00a0<a rel=\"noopener\" href=\"mailto:itservices-feedback@montclair.edu\" target=\"_blank\">itservices-feedback@montclair.edu<\/a>\u00a0.<\/p>\n<p>We recognize this will be a challenging time for you, and we want to do all we can to make the technology aspects easier to deal with.<\/p>\n<p>Regards,<\/p>\n<p>Candy Fleming<br \/>\nVice President for Information Technology<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To All Faculty, Staff and Students The Information Technology Division along with the College\/School technical teams is proactively working to assist faculty and students as they transition to online classes, and to support employees and students who may be working remotely in the weeks ahead. We have recently published a set of Information Technology FAQs [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coronavirus"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/posts\/949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/comments?post=949"}],"version-history":[{"count":2,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/posts\/949\/revisions"}],"predecessor-version":[{"id":1015,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/posts\/949\/revisions\/1015"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/media\/668"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/media?parent=949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/categories?post=949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.montclair.edu\/student-health-center\/wp-json\/wp\/v2\/tags?post=949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}