March 26, 2020
Due to the disruption caused by the public health emergency, for those students who had purchased housing plans, dining plans or parking permits, the University will refund the unused portions.
Students may choose to take their refund in the form of a credit that they can apply towards their fall 2020 bill or as a direct payment. For students who choose the credit option, the credit will be viewable on NEST when the fall 2020 bill is posted in June. In addition, students who choose to take their refund as a credit will also be permitted one free course in the Summer 2020 session or the Winter 2021 session.
The amount of the refund will be prorated for the period of time students could not use their housing, dining, or parking – starting with the day that courses resumed after Spring Break and going through the last day of the semester (Monday, March 23 – Tuesday, May 12).
Students who continue to reside on campus will not receive a refund because they still have access to (and are using) housing and dining services and their parking permits.
Credits and refunds will be provided as follows:
- If you have a zero balance (that is, do not owe any money on your bill), you will receive the amount you are entitled to as a credit or a refund.
- If you still owe the University an amount for this semester, we will make an adjustment to reduce your current balance, and then you will receive any remainder as a credit or a refund.
Students will receive information on how to select and apply for their credit or refund no later than Friday, April 3. Credits and refunds will then be issued within 2 to 4 weeks.
In addition, students who want a prorated parking refund should fill out the form available online at the Parking Services page.
Thank you for your patience as we work through this complicated situation. We understand that this is a difficult time, and we hope this will help make things a little easier for you and your family.
If you have any questions, please send an email to firstname.lastname@example.org with the subject line: “coronavirus refunds.”
Director of Student Accounts