Continuing Banner Student System Outages

To our students, faculty and staff,

We continue to have intermittent Banner Student System issues that are disrupting system availability.  Information Technology is working with expert outside assistance to identify a permanent resolution to the issues. Most of the time the disruptions cause parts of the system to be unavailable for 10-15 minutes, but then the system is back up and functioning normally again. If the outage extends beyond 15 minutes, Information Technology will send a message to the campus community to provide available details.

If you do encounter an issue such as the system appearing unresponsive while you are trying to register or perform other activities in Banner, please give the system about 15 minutes and then try your activity again.

Questions?

• If you need help with technical issues, contact itservicedesk@montclair.edu. If possible, send a screenshot along with a description of the problem.
• If you have general questions about registration and/or next steps with your account, contact Red Hawk Central.

If a student needs help with his/her winter or spring course schedule, please have the student contact his/her academic advisor.

We apologize for the inconvenience and appreciate your patience while we work to solve these system problems.