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Rae Yule Kim

Assistant Professor, Marketing

Email:
kimr@montclair.edu
Degrees:
BS, University of Bristol
MS, Johns Hopkins University
PhD, Rutgers University
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Profile

Rae Yule Kim joined Montclair State University as an Assistant Professor of Marketing in 2020. He holds a Ph.D. in Marketing from Rutgers University and an M.S. in Information Systems from Johns Hopkins University. Dr. Kim’s research provides insight into how people decide to try things under uncertainty, such as buying things online or interacting with humanoids. His research has been published in IEEE Transactions on Engineering Management, Communications of the ACM, and IEEE Engineering Management Review. His research helps international organizations, such as the World Bank and the European Union, better understand consumer behavior.

Specialization

Technology marketing, diffusion, AR/VR, consumer insights, social responsibility

Links

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Research

  • How do social signals help people overcome a bias against risk?
  • What makes people adopt new technologies?
  • How do people utilize word of mouth to make decisions under uncertainty?

Professional Experience

  • Instructor, Rutgers University (2019 - 2020)
  • Assistant Professor, Montclair State University (2020 - Present)

Consulting

  • Management Consulting, Latina Surge National. (October 2022 - Present). How diversity, equity, and inclusion (DEI) can improve firm performance
  • Management Consulting, KACO New Energy. (July 2013 - January 2015). How trade policies impact international sales of photovoltaic inverters
  • Management Consulting, Articulate.AI. (January 2024 - Present). Improve customer flow management
  • Training/Education, Association of National Advertisers Educational Foundation. (April 2024 - Present). The value of capstone projects

Honors & Awards

  • Dean's Grants, Rutgers Business School - Rutgers University (July 2019)
  • Fellow, Academy of Marketing Science Doctoral Consortium (March 2020)
  • Best Abstracts Award , Atlantic Marketing Association (October 2020)
  • Research Grants, Academy of Marketing Science and Association Française du Marketing (February 2021)
  • Excellence in Scholarship Award, Montclair State University (May 2021)

Refereed Published Articles

  • R. Kim (2019). Does National Culture Explain Consumers’ Reliance on Online Reviews? Cross-Cultural Variations in the Effect of Online Reviews on Consumer Choice. Electronic Commerce Research and Applications
  • R. Kim (2020). The Value of Followers on Social Media. IEEE Engineering Management Review
  • R. Kim (2020). The Impact of COVID-19 on Consumers: Preparing for Digital Sales. IEEE Engineering Management Review
  • R. Kim (2020). The Influx of Skeptics: An Investigation of the Diffusion Cycle Effect on Online Review. Electronic Markets
  • R. Kim (2020). Share of Voice: Findings from the US Automotive Industry. Economics Bulletin
  • R. Kim (2024). Anthropomorphism and Human-Robot Interaction. Communications of the ACM
  • R. Kim (2024). Gender and Workplace Promotion: A Case Study of a Multinational IT Corporation. IEEE Transactions on Engineering Management
  • R. Kim (2023). Data-Driven User Experience Design. ACM Interactions
  • R. Kim (2023). Text Mining Online Reviews: What Makes a Helpful Online Review?. IEEE Engineering Management Review
  • R. Kim (2023). Bounded Rationality: Are Higher Online Review Ratings Always Better for Sales?. Behaviour & Information Technology
  • R. Kim (2023). Robots in Healthcare. ACM Interactions
  • R. Kim (2021). Using Online Reviews for Customer Sentiment Analysis. IEEE Engineering Management Review
  • R. Kim (2021). When Does Online Review Matter to Consumers? The Effect of Product Quality Information Cues. Electronic Commerce Research
  • R. Kim (2021). What Makes People Happy? An Empirical Investigation of Panel Data. Applied Economics Letters
  • R. Kim (2020). An Unforeseen Story of Alpha Woman: Breadwinner Women are More Likely to Quit the Job in Work-Family Conflicts. Applied Economics

Published Proceedings

  • R. Kim (5s). 2020. The Niche Effect: Are Social Media Followers for Niche Brands More Loyal? Bridging Gaps: Marketing in an Age of Disruption, American Marketing Association
  • R. Kim (5s). 2019. Can Advertising Spending Increase Market Share? Atlantic Marketing Association Conference
  • R. Kim (5s). 2020. When Do Online Reviews Matter? Changing the Rhythm of Marketing: Are We Listening? Society for Marketing Advances
  • R. Kim (5s). 2020. Selling After COVID-19 Atlantic Marketing Association
  • R. Kim (5s). 2023. Predicting Social Media Conversion with a Decision Tree A World Disrupted: Marketing’s Role in Understanding, Adapting and Transforming the Business Ecosystem, American Marketing Association
  • R. Kim (5s). 2023. Unexpected Price Promotions Can Hurt Sales INFORMS Society for Marketing Science Conference
  • R. Kim, N. Belei, R. Vaidyanathan, S. Heitz-Spahn (5s). 2023. From Eerie to Aww - Embracing the Imperfect Side of Humans Can Improve the Consumer Robot Interaction Developments in Marketing Science: Proceedings of the Academy of Marketing Science
  • R. Kim (5s). 2022. Online Review Helpfulness: Findings From Sentiment Analysis INFORMS Society for Marketing Science Conference
  • R. Kim (5s). 2022. Retail After COVID-19: Use Virtual Reality to Enhance Ecommerce IEEE Technology & Engineering Management Conference
  • R. Kim (5s). 2022. Predicting NFL Ticket Sales with Social Media Data Developments in Marketing Science: Proceedings of the Academy of Marketing Science
  • R. Kim (5s). 2022. Text Mining Customer Reviews: What Makes an Impactful Review? Light in the Darkness: Marketing’s Role in Driving Positive Change, American Marketing Association
  • R. Kim (5s). 2021. Do Social Media Followers Impact Sales? INFORMS Society for Marketing Science Conference
  • R. Kim (5s). 2021. The Role of Anthropomorphism in Customer-Robot Interaction Reimagining Marketing, American Marketing Association
  • R. Kim (5s). 2020. Do Social Media Followers Impact Sales? Analysis for a Brave New Marketing World, Society for Marketing Advances
  • R. Kim (5s). 2020. How Can Ad Spending Improve Market Dominance? American Academy of Advertising Conference

Books & Chapters

  • R. Kim (2024). Online Reviews and Consumer Decisions. The Cambridge Handbook of Cyber Behavior, Cambridge University Press