Lucia Capozzoli ’83 prior to retiring in December 2019, Lucia was a principal in Deloitte’s Risk and Financial Advisory practice. Her primary role was to advise Deloitte’s largest and most complex global financial services clients on business, risk management, security and controls, and other financial and organizational challenges. As the lead client service principal for a number of Deloitte’s clients in the insurance sector, Lucia was responsible for driving account strategy, managing financial performance, developing and sustaining senior executive relationships, managing risk, and overseeing account teams and work delivered.
In addition to serving clients, she served as the chief talent officer for Deloitte’s U.S. Client Experience and Marketing Organizations. In this role she was responsible for developing and implementing talent strategies related to employee performance management, learning and development, and well-being for approximately 2,000 Deloitte employees. She also served as the client relationship executive community leader. In this role, she was responsible for overseeing a group of professionals focused on driving key client executive relationships.
Lucia held a wide range of leadership positions throughout her 30-year career at Deloitte. Prior to assuming her role as lead client service principal, she served as secretary to the U.S. Board of Directors of Deloitte LLP. As secretary, in addition to serving as the chairman’s primary liaison on governance, risk and regulatory issues, Lucia teamed with key stakeholders to support the Board’s oversight of U.S. and global strategic priorities, succession activities and scenario planning. She served as the Control Assurance service line leader of Deloitte & Touche LLP’s Enterprise Risk Services practice. Lucia also served as Deloitte & Touche LLP’s Northeast Women’s Initiative Leader and Diversity Champion and led Deloitte LLP’s Northeast Regional Women’s Initiative program.
Her many honors include, recipient of Catalina magazine’s “Inspirational Leader Award.” She was also recognized by the New Jersey Fund as one of the “Top 30 Women of Influence in Finance” (2007) and named by NJBiz as one of the “Top 50 Woman in Business.” She has been featured in Working Mother magazine “Got a Mentor?” and honored by the Executive Women of New Jersey in their “Salute to the Policy Makers.” Lucia has been a frequent speaker on business and women’s workplace issues.
Prior to joining Deloitte, Lucia was employed as an internal auditor with Mutual Benefit Life Insurance Co.