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Phish Files Articles

Your Performance Self-Evaluation Is Available for Your Review

Posted in: Phishing

The image shows a phishing warning on an email that appears to be from Montclair State University's HR Team, prompting the recipient to complete a performance evaluation form.

The image shows a "Let's prove you're human" captcha screen with a "Press and hold" button, styled with an animated character.

The image shows a Google Sign-In page opened in a Firefox browser, prompting the user to enter their email or phone number.

Why This Looks Real

This phishing email is especially convincing because it mimics real HR processes:

  • Relevant timing
    Mentions of evaluation deadlines (like March 26th) align with real performance review cycles.
  • Familiar system references
    The message references evaluation steps that resemble workflows in Workday.
  • Personalization
    Includes your name to make the email feel legitimate.
  • Professional tone
    Uses structured language like “Submitted to Reviewer” and “Submitted for Approval.”
  • HR-style formatting
    Appears to come from an “HR Admin” with an official-looking notification format.

Why This Is Fake

Despite looking legitimate, there are clear warning signs:

  • External sender
    The email comes from outside the university, even though HR communications should come from internal systems.
  • Generic sender name
    “HR Admin” is vague and not tied to a real university contact.
  • Malicious link behavior
    The “View Review” link leads to:
    • A fake CAPTCHA page
    • Followed by a spoofed login page designed to steal your credentials
  • Unexpected request
    Legitimate performance reviews are accessed directly through Workday—not through email links.
  • No direct link to official system
    The URL does not match your institution’s Workday domain.

What You Should Do

If you receive this message:

If you already clicked or entered your information:

  • Change your password immediately
  • Report it via the PAB
  • Monitor your account for unusual activity

Additional Notes:

  • Remember: Information Technology will never text you. We will also never request your password or Duo codes, ever.
  • Information Technology will not ask you to verify accounts or submit passwords through unofficial forms or unexpected email links.
  • Do you think you’ve fallen for a scam? Did you share personal information? Downloaded malicious content? Please contact the IT Service Desk at 973-655-7971 option 1 or email itservicedesk@montclair.edu.
  • Use the Knowbe4 Phish Alert Button (PAB) to report malicious emails directly to the Information Security team for review. If you are not using the Gmail client please forward the email to phishfiles@montclair.edu.
  • Always use the “hover over” technique to check web links before clicking! For more security tips please visit our Security Tips page.