Student Accounts: Refunds and Withdrawals
About This Policy
Students may be eligible for a refund of financial aid, loan credits, or payments that exceed the charges on their student account. Refunds generated by personal payments may be held up to 14 days to assure that the funds have cleared. Students will receive their refund either by direct deposit or paper check. We highly encourage students to sign up for direct deposit in order to receive refunds in a much faster pace!
[Addendum: Email messages were sent to resident and commuter students who are eligible for housing and/or meal plan adjustments on Friday, April 3.]
Direct Deposit for Student Refunds
The University offers a secure direct deposit service through which students can have their refunds deposited directly to the checking or savings account of their choice. This service enables quicker access to funds rather than waiting for a check to arrive through the mail.
Students may sign up for direct deposit of their student refund checks online via NEST
Note: Only U.S. bank accounts can be used for this service.
Paper Check for Student Refunds
Students who have not signed up for direct deposit will have their refund checks mailed to their current address on file. It is important students keep a current active address on file. If a valid address is not in the student system, the refund check can become lost or returned by the mail carrier.
The University reserves the right to terminate the enrollment of any student whose conduct, class attendance, academic record or financial obligation should prove unsatisfactory.
Once you have registered for classes, you are responsible for all charges associated with the semester. If you decide not to attend any or all of your courses, you must officially withdraw through NEST or submit a written notice to Red Hawk Central. Students who do not withdraw or take a leave of absence according to policy forfeit all rights to a refund or to a reduction in his/her account. It is the student’s obligation to drop/withdraw from his/her classes. Students who drop/ withdraw and have received financial aid may have his/her aid returned to the appropriate agency.
All medical appeals are handled through the Dean of Students. All pertinent paperwork must be presented to the Dean of Students Office which is located in the Student Center Room 400. A full or partial refund of tuition/fees and room/board may be granted with medical justification. You may also need to complete a formal assessment. The Dean will send a letter indicating whether or not your appeal has been approved and if you are eligible for a reimbursement with the percentage that will be refunded to you. Your tuition and fee adjustments will be determined using the effective date on your official documentation. Room and board adjustments will be prorated based on use of meal plan and time spend in housing. The Dean of Students will inform the Office of Student Accounts. Please keep in mind any adjustments to your account may affect your aid. Any balance that results from a reduction in aid is the responsibility of the student.
Students considering withdrawal from the University should speak to a counselor and review Withdrawal Procedures and Refund Policy available by the Registrar’s Office.
Room and Board Adjustments
Students approved for a medical withdrawal by the Dean or Associate Dean of Students may be eligible to receive a prorated room and board adjustment based on the final occupancy date of the on-campus housing assignment. The student will be notified in writing by the Dean or Associate Dean approving the medical withdrawal with an effective date. The date that the student removes all personal belongings and returns the residence key/card, will determine the student’s eligibility for any room and board adjustment.
The Dean or Associate Dean of Students will inform the Office of Student Accounts, so it will not be necessary for you to submit an Appeal Letter or valid medical proof to the Office of Student Accounts. You will need to submit all paperwork to the Dean of Students office which is located in the Student Center Room 400. You may also need to complete a formal assessment. Please keep in mind any adjustments to your account may affect your aid. Students that withdraw and have received financial aid may want to contact the Financial Aid Office at (973)655-4461 or firstname.lastname@example.org. Some of your aid may need to be returned. Any balance that results from a reduction in aid is the responsibility of the student.