Resources for Faculty & Staff

• Excessive absences, erratic participation, visible distress, declining work.
• Learn more about when to refer a student to CARE.

Small, compassionate openings can make a big difference.

• “I’ve noticed you’ve seemed overwhelmed lately—how can I support you?”
• “It seems like you’ve had a lot going on—how are you holding up?”
• “I’m here to listen if you want to talk about what’s on your mind.”
• “You’re important to me, and I want to understand what you’re going through.”
• “What’s been the hardest part of your week so far?”

What to Say

When a student opens up, focus on listening and validating their feelings.

✅ “That sounds really tough, and I appreciate you sharing it with me.”

✅ “Your feelings are valid—college can be a big adjustment.”

✅ “You don’t have to go through this alone. I’m here for you.”

✅ “It’s okay to ask for help—would you like to connect with campus resources together?”

✅ “I care about you, and your well-being matters more than anything else.”

What Not to Say

Avoid language that minimizes or dismisses their feelings.

❌ “Just toughen up—everyone goes through this.”

❌ “It’s not that big of a deal; you’ll get over it.”

❌ “You have nothing to be stressed about.”

❌ “Other students have it worse, so you should be grateful.”

❌ “You’re just being dramatic.”

If You’re Concerned About Their Safety

If you’re worried about a student, it’s better to ask and act than to wait. Trust your instincts—if something feels wrong, take it seriously.

Ask directly but gently:

• “Sometimes when people feel this way, they think about harming themselves. Is that something you’ve been thinking about?”

Stay with them until they are connected to help.

Contact CAPS or call the 988 Suicide and Crisis Lifeline (U.S.).

When and how to submit a CARE Referral Form

If you notice a student struggling—academically, emotionally, socially, or personally—you don’t need to handle it alone. Submitting a CARE Referral Form allows our team to reach out, provide support, and connect the student to the right resources. A referral is not a punishment; it’s a way to help students succeed and feel supported.

Not sure if you should refer? Use our simple flowchart: “Should I Refer or Report?”

• Immediate safety concern? (danger to self or others) → Call campus police (5222) or 911.
• Student needs support but is not in crisis? → Submit a CARE Referral.
• Unsure? → Consult with a CARE Team member first. We’re here to guide you.
• Learn more about when to refer a student to CARE.