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CARE Team

What is the CARE Team?

The Crisis, Assessment, Response and Education (CARE) Team is a group of University administrators that meets regularly to evaluate concerning behaviors of Montclair State University students. Students referred to the CARE Team are expressing behavior that causes community members to be concerned. The CARE Team collects information about referred students and identifies and enacts appropriate strategies and responses for addressing the situation with the goal of supporting the student.

Who does the team serve (faculty/staff/students)? / How does someone refer a student to the team?

The CARE Team serves Montclair State University students. Any community member is able to submit a report to the CARE Team if they are concerned about the behavior of a student. Reports can be sent directly to a member of the CARE Team, via a Student of Concern Form, and/or by emailing CARETeam@montclair.edu.

The CARE Team is comprised of the following individuals:

Title Name Location Email
Associate Dean of Students (Chair) Yolanda Alvarez Student Center – 400 alvarezyo@montclair.edu
Assistant Director of Residence Life (Co-Chair) Dr. Kevin Schafer Bohn Hall – 4th Floor schaferk@montclair.edu
Associate Dean of Students Fatima deCarvalho Student Center – 400 decarvalhf@montclair.edu
Director of Student Conduct Jerry Collins Student Center – 400 collinsje@montclair.edu
Director of Counseling and Psychological Services (CAPS) Dr. Jaclyn Friedman-Lombardo Russ Hall friedmanlj@montclair.edu
Acting Director of University Health Center Susan Graziano Blanton Hall grazianos@montclair.edu
Associate Provost for Undergraduate Education Dr. James German College Hall – Suite 346 germanj@montclair.edu
Director of Disability Resource Center Linda Smith Webster Hall – Room 100 smithli@montclair.edu
Director of the Office of Equity and Diversity Dr. Sidney Gardner Student Center Annex – 110G gardnersi@montclair.edu
University Police Department Lt. Barbara Giuliano Police Headquarters giulianob@montclair.edu
Assistant to the Dean of Students Simone Flowers Student Center – 400 flowerss1@montclair.edu

What happens after a referral is submitted?

Once a student has been identified as needing support, the CARE Team responds with an individualized response often working with the individual(s) and/or department(s) most closely connected with the student in need. The CARE Team connects with students through a variety of methods, which can include but is not limited to: email, telephone calls, check-ins from a resident assistant and/or community director, communication with instructors, etc. The appropriateness of various contact methods is discussed by the CARE Team and the manner of outreach is determined on a case-by-case basis.

Students referred to the CARE Team are discussed by team members during weekly meetings throughout the academic year and other times as needed. This team determines if other offices have information about the identified student that may help to understand the student’s needs and level of concern. The CARE Team decides who the most appropriate person is to reach out to a student of concern. In some instances this can be accomplished without mentioning the details of the referral.

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