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I’m Having Trouble in Class

Academic Advising

Your academic advisor is available to you virtually, either on the phone or online.

  • Navigate can be used to schedule an appointment with an advisor.
  • Your college, school or program will ensure that an advisor is available to you either on the phone or online.

For more detailed information about advising help, please refer to your College or School’s advising page.


The Academic Success Center and the Center for Writing Excellence are also available to you virtually. In addition to offering tutoring, the Academic Success Center will provide livestream workshops to assist you with learning how to learn online! If you are taking a course that includes Supplemental Instruction, you can find the updated, online Supplemental Instruction schedules on WCOnline and on the Academic Success Center web page.

The CARE Team

The Crisis, Assessment, Response and Education (CARE) Team is a group of University administrators that meets regularly to evaluate concerning behaviors of Montclair State University students. Any community member can submit a report to the CARE Team if they are concerned about the behavior of a student, or if you need help yourself! Reports can be sent directly to a member of the CARE Team, via a CARE Report Form and/or by emailing We continue to evaluate CARE reports. No matter what, even during a pandemic: We Are Here for You.

Suicide Prevention Help

If you, or someone you know, are in crisis and are thinking about or planning suicide please reach out to Counseling and Psychological Services (CAPS) at 973-655-5211 during regular University business hours. After hours contact counselor the University Police Department at 973-655-5222. This support is available to you 24/7.

More Info on Suicide Prevention Help