Professor Abena Owusu Discusses Machine Learning’s Impact on Insurance Risk Management in AM Best Interview

Dr. Abena Owusu, Assistant Professor in the Accounting and Finance department, was recently featured in an interview with AM Best discussing how machine learning can strengthen risk culture and oversight within the insurance industry.

During the interview, Owusu spoke about her co-authored study examining how insurers can leverage machine learning tools to better identify patterns, improve oversight processes, and support stronger organizational risk management practices. The discussion highlighted the growing role of emerging technologies in helping insurance companies make more informed decisions surrounding governance and risk culture.

Owusu’s research interests include fintech, corporate governance, machine learning, and risk management, with a particular focus on how data-driven technologies continue reshaping financial and insurance industries. Her feature reflects the Feliciano School of Business’ continued emphasis on innovative research and industry-relevant scholarship that connects business education with rapidly evolving technologies.

Watch the full interview here: AM Best Interview with Abena Owusu