We have been advised by Cayuse that if you are having problems logging into the platform to try any and all of the following:
- Do not bookmark the login address
- Delete all cookies, cache and history
- Close and reopen browser
- Try a different browser
- Open an incognito window – How to and then try logging in, type into address bar: montclair.cayuse424.com
- If you are on campus, you can try the Campus Computing Labs: https://www.montclair.edu/information-technology/public-computing-labs/ as we’re finding that desktops on campus as well as MSU issued laptops are working without this issue
If problem persists, please submit a help desk ticket at Cayuse.