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Frequently Asked Questions

What is a project?

A project is a unique and temporary endeavor that has a specific start and end date that results in the creation of a specific product or service.

What is Program Management?

Program Management is the processes, governance and tools used to plan, create, assess, balance and communicate the execution of the IT portfolio.

What is Project Management?

Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.

What is IT Project Portfolio?

It is a collection of projects and programs that are developed and executed across IT and consolidated into a single view or overall value and risk.

How do I start a project?

To start a project complete the project initiation document and reach out to the portfolio manager at the PMO office. For more detailed information on the request process please review the IT Project Request Workflow.

Is there training available?

Yes! Go to the ‘Training and Job Aids‘ page to review the training offerings that are available. Also, take a look at the Tools, Templates and Forms page for documents that relates to each phase of the project lifecycle.

Where can I get help?

For assistance you can contact Sharif Akkara at