Michael Maiorana ’99 MBA is Transforming Customer Experience in the Government Sector
As Vice President, Public Sector – Experience Insights and Analytics at Medallia, Michael Maiorana ’99 MBA is bringing his passion for public service to state and federal agencies across the country, helping them to improve customer experience. Might his vision for effective customer dealings with government agencies have us looking forward to our next visit to the motor vehicles office? If Maiorana has his way, it certainly will.
May 15, 2023