Office for Faculty Excellence

When Canvas Isn’t Available

When Canvas is down, please monitor your email communications for updates regarding the status of Instructure/Canvas and access restoration, as well as other instructions.

As of May 11th, Canvas has been reinstated.

SUPPORT FOR FACULTY

  1. Visit this Google document: “Contingency Planning: When Canvas Isn’t Available”
  2. Please email itds@montclair.edu or seek an appointment for 1-on-1 support.

Guidance for Spring 2026 Term Completion

  • The final grade submission deadline has been extended to Sunday, May 17, at 11:59 p.m., with grades available to students on Monday, May 18 by 9 a.m.
  • Please communicate with students through email, Navigate, or Banner (see below) with your guidance about student submissions of any outstanding work. For example, you could choose to have students submit work via email or a Google form you create.
  • University student course surveys for 14-week classes have an extended deadline of 8 a.m. on May 16.

Guidance for Summer terms starting May 11 (sessions A, B, D):

In addition to Canvas, you have the following resources to further clear communication.

Syllabi:

  • You and your students have access to your Montclair Syllabus outside of Canvas.
  • If you have not already done so, complete your syllabus and publish it (hit “submit” at the bottom of the screen). When you hit “submit” you will also get a pop-up with sharing links. Use one of these in your communications with students (see below for email strategies).

To email your entire class: use Navigate or Banner Self-Service.

Through NEST/Navigate:

Log onto NEST > Navigate > under Students In My Courses > select Term. Click the box on the top left above the list of your students’ names to select all. Under the “Actions” dropdown menu: choose “Send Message.” A dialog box will appear for you to write your message. Documents and other attachments may be added to the message.

Note: You may also email individual students through Navigate by selecting the box next to their name.

Navigate users with Multiple Roles (e.g., Professor and Advisor): If you have multiple roles, select “Professor Home” at the top of your Navigate homepage to locate your class rosters.

Through NEST/Banner Self Service:

Log onto NEST > Banner Self-Service > Faculty/Advisor Services > Summary Class List > choose Term > select Course > at bottom, click “Email class” and choose a native mail option such as Outlook or Apple Mail. If logged in, email addresses should populate within the mail program.

Last Modified: Wednesday, May 13, 2026 5:33 pm

CC