Contact Information
E-mail and Internet:
We encourage you to e-mail the office with any questions or concerns at financialaid@montclair.edu. You will receive a response to your message within 3 business days. Many frequently requested forms are available online either for electronic submission or for download.
Office Hours:
Regular Hours (September-May): Monday through Friday 8:30 a.m. - 4:30 p.m., Monday and Thursday until 7:00 p.m. when classes are in session. Summer Hours (June 5th-August 18th): Monday through Thursday 8:00 a.m. - 5:15 p.m. and closed on Fridays.
If you need to see a counselor, please make an appointment several days in advance. Counselors are available for appointments from 8:30 a.m. - 4:30 p.m. Monday through Friday and Monday and Thursday evenings 4:30 p.m. - 7:00 when the office is open.
In addition, please be aware that this office is bound by the Family Educational Rights & Privacy Act (FERPA), a law designed to protect students' privacy. To this end, we will ask for two forms of identification, including one photo ID, before releasing student-specific information to students.
Telephone Extensions:
You may reach the Office of Student Financial Aid during normal business hours at (973) 655-4461. The office maintains a maximum response time of 3 business days for telephone inquiries. Due to FERPA, we cannot provide student-specific information over the phone. Only general inquiries can be answered.
Mailing Address and Fax Number:
You may fax any correspondence to the Office of Student Financial Aid at (973) 655-7712 or mail to the following address:
Office of Student Financial Aid
Montclair State University
1 Normal Avenue
Montclair, NJ 07043
Many frequently requested forms are available for download.