Refunds and Withdrawals
The University reserves the right to terminate the enrollment of any student whose conduct, class attendance, academic record or financial obligation should prove unsatisfactory.
Balances not paid or have an approved deferment (Financial Aid, Payment Plan and/or Waivers) by the payment deadline as viewed on WESS, may be subject to blackboard/canvas deactivation and ultimately deregistration. If you are deregistered from your classes, you will not be permitted to re-enroll for that specific semester. If you are a resident student, you will be required to move out of your residence hall. If you are a recipient of company reimbursement, the company must remit payment by the due date. If your employer is remitting payment contingent on grades, it is then your responsibility to remit payment by the due date.
Balances not paid by the due date also risk a late fee assessment. In addition, grades, official transcripts and/or diplomas will not be released unless the account is paid in full. Please refer to the Student Schedule of Courses Booklet at www.montclair.edu/pages/registrar/schedulebook or contact our office for further information and/or procedures.
An outstanding balance does not always result in deregistration.
Students who are in jeopardy of being deregistered will be notified via their Montclair State University email address. Please monitor your WESS account and MSU e-mail address regularly throughout your semesters in order to avoid any discrepancies with your semester bills. Montclair State E-mail is the MAIN form of communication. Failure to check your Montclair State email, errors in forwarding e-mail, and returned email (from an "over quota" mailbox or "unknown user" or other error message) will not excuse a student from missing deadlines. Please do not ignore these e-mails and forward them to the individual(s) responsible for payment if it is not you.
If you do not intend to attend a class (es), you must log on to WESS and officially withdrawal or drop the course(s).
If you may have a hold on your account preventing you from withdrawing or dropping the course(s), you may submit a written withdrawal request either by mail, fax (973) 655-7371, or by completing a Withdrawal Form. Withdrawal Forms are available in the Office of the Registrar.
Failing to drop or withdrawal from your courses will leave you responsible for all tuition and fees. Notification to the instructor, stop payment of a check and/or non-attendance, does not constitute an official withdrawal from the University or individual courses.
Adjustments of tuition and fees: Once you have registered for classes, you are responsible for all charges associated with that semester. If you decide not to attend any or all of your courses, you must officially withdraw through WESS at wfs.montclair.edu or submit a written notice to the Registrar’s office located in College Hall, Room 204. Students that do not withdraw or take a leave of absence according to policy forfeits all rights to a refund or to a reduction in his/her account. It is the student’s obligation to drop/withdraw from their classes. Students that withdraw and have received financial aid must contact that office (973-655-4461) or www.montclair.edu/pages/financialaid. Some of your aid may need to be returned. Any balance that results from a reduction in aid is the responsibility of the student.
Students who find it necessary to withdraw from one or more courses may be eligible for a refund according to the following schedule:
- Withdrawal by the last day of add/drop - 100%
- Withdrawal on or before the fifth week of classes -50%
- Withdrawal after the first third of the semester - 0%
Housing and meals adjustments are prorated weekly. Please refer to the respective departments for details. Should a withdrawal result in a refund a check will be forwarded to the student's billing address or if the student is enrolled in Direct Deposit directly to the designated account. If you incur any charges after receiving a refund, you are responsible for paying those harges. Summer withdrawal policies are different.
Students who are experiencing emergency situations must petition the Office of Student Accounts in order to appeal for an adjustment after the expired deadline dates. Proper documentation must be included with the student’s signed appeal (letter), it can be dropped off/mailed to Montclair State University; Office of Student Accounts, College Hall Room 214; Montclair, NJ 07043 or faxed to 973-655-4421. Students can also drop off their signed appeals after business hours in the overnight drop-box in College Hall, Room 218.
Non-Academic Withdrawal Policy: Tuition/Fee/Room/Board Adjustment: A full or partial refund of tuition/fees and room/board may be granted with medical justification. Your tuition and fee adjustments will be determined using the effective date on your official documentation. Room and board adjustments will be prorated based on use of meal plan and time spend in housing. The Dean of Students will inform the Office of Student Accounts, so it will not be necessary for you to submit an Appeal Letter or valid medical proof to the Office of Student Accounts. You will need to submit all paperwork to the Dean of Students office which is located in the Student Center Room 400. You may also need to complete a formal assessment. The Dean will send a letter indicating whether or not your appeal has been approved and if you are eligible for a reimbursement with the percentage that will be refunded to you. Please keep in mind any adjustments to your account may affect your aid. Students that withdraw and have received financial aid may want to contact the Financial Aid Office at 973-655-4461 or firstname.lastname@example.org . Some of your aid may need to be returned. Any balance that results from a reduction in aid is the responsibility of the student.
Medical Withdrawal Policy
Tuition and Fee Costs Adjustments:
Students approved for a medical withdrawal by the Dean or Associate Dean of Students may be eligible to receive a tuition and fee costs adjustment based on the effective date of the approved medical withdrawal. The student will be notified in writing by the Dean or Associate Dean approving the medical withdrawal with the effective date. The Dean or Associate Dean will also notify the Office of Student Accounts and the Office of the Registrar on behalf of the student. Final determination on the specific tuition and fee djustment for the individual student can only be made after a thorough analysis is completed by the Offices of Financial Aid and Student ccounts. If it is determined that the student is eligible to receive a refund check, the check will be mailed to the student's address on record with the University.
Room and Board Adjustments:
Students approved for a medical withdrawal by the Dean or Associate Dean of Students may be eligible to receive a prorated room and board adjustment based on the final occupancy date of the on-campus housing assignment. The student will be notified in writing by the Dean or Associate Dean approving the medical withdrawal with an effective date. The date that the student removes all personal belongings and returns the residence key/card, will determine the student's eligibility for any room and board adjustment.
The Dean or Associate Dean of Students will inform the Office of Student Accounts, so it will not be necessary for you to submit an Appeal Letter or valid medical proof to the Office of Student Accounts . You will need to submit all paperwork to the Dean of Students office which is located in the Student Center Room 400. You may also need to complete a formal assessment. Please keep in mind any adjustments to your account may affect your aid. Students that withdraw and have received financial aid may want to contact the Financial Aid Office at (973)655-4461 or email@example.com. Some of your aid may need to be returned. Any balance that results from a reduction in aid is the responsibility of the student.