Important Payment Information and Deadlines
Once you have registered for classes, you are responsible for all charges associated with that semester posted to your account and available for viewing on NEST. All Montclair State University students are required to read and electronically sign the Montclair State University Financial Responsibility Statement before registration for each semester, session, or term. (Returning students will be prompted to read and acknowledge this statement when entering the add/drop course registration module in Self-Service Banner.
If you decide not to attend any or all of your courses:
- You must officially withdraw through NEST or submit a written notice to the Registrar’s Office located in Red Hawk Central.
- Students who do not withdraw or take a leave of absence according to policy, forfeit all rights to any type of adjustment to their account and will be responsible for meeting all financial obligations.
- It is the student’s responsibility to officially drop/withdraw from their classes by the applicable deadlines. Students that withdraw from classes and have received financial aid must also visit Red Hawk Central as some of your financial aid may need to be returned. Any balance that results from a reduction in financial aid is the responsibility of the student.
- Financial aid awards are contingent upon continued enrollment and attendance in each class upon which aid eligibility was calculated. Dropping any class before completion may decrease eligibility and some or all of the financial aid awarded may be canceled. If some or all financial aid is canceled because a student drops or fails to attend class, all canceled aid that was disbursed to the account and resulted in a credit balance that was refunded will need to be paid back to Montclair State University.
Students with balances that are not paid in full by the applicable deadline enrolled in an adequate payment plan or without sufficient financial aid applied may be subject to:
- A hold is placed on your account which will result in denial of registration, requests for transcripts, re-admission, viewing grades on NEST, diplomas, and/or certifications until the past due balance is satisfied.
- A one-time late fee
- The account is referred to a third party pre-collection service and/or an external collection agency as stated on the Collection web page.
- Should a student account be referred to a collection agency, you will be responsible to pay all agency costs in addition to your balance for your account to be satisfied and any applicable financial holds released. Such costs may include but are not limited to, late fees, costs associated with collection, attorney’s fees, and litigation cost (estimated to be 20%-40% of the amount placed in collection).
It is vital that students contact The Office of Student Accounts or Red Hawk Central in advance if they are unable to meet any of the deadlines outlined in the following table. Our goal is to assist students in positively achieving their educational goals while also meeting financial obligations. Our office can provide helpful information to students on payment plans or other solutions and will work diligently to assist you in resolving your term bill.
|Term||Bill Issued on NEST||Payment Due||Late Fee Applied|
|Summer 2020||April 8, 2020||Due date is the first day of classes for the
specific session in which you are registered.
|Fall 2020||July 17, 2020||August 17, 2020||October 28, 2020|
|Winter 2020||November 17, 2020||December 16, 2020||TBD|
|Spring 2021||November 24, 2020||January 11, 2021||March 31, 2021|
Term bills are posted electronically on NEST they are not mailed. Invoices are also emailed to your Montclair State University address each week. Bills not paid by the established deadline will be subject to holds and late fees. Please also review the Important Dates Calendar. Deadline dates are subject to change. Students are required to review NEST continuously throughout the semester for changes to the term bill. Students on payment plans must follow the plan payment schedule for due dates. Payments not made by the plan due date will be subject to a late fee.
Montclair State Email
Your Montclair State email is the main form of communication. All Student Account information will be sent to your Montclair State University email address. Failure to activate, make this your preferred address, and or examine your Montclair State email, errors in forwarding and returned email (from an “over quota” mailbox or “unknown user” or other error message) will not excuse a student from missing announcements or deadlines.
As noted above, a financial hold may be applied to your account if your bill is not paid in full, enrolled in an adequate payment plan or sufficient financial aid has been applied after the applicable Add/Drop date as described in the current term Important Dates calendar. Financial holds can impact a student’s ability to register for classes depending on the amount of the past due balance.
Small balance holds (SA) are applied to student accounts with a past due balance of $200 or less, and restrict a student’s ability to request transcripts, receive their diploma or view their grades on NEST. Students with a small balance hold are not placed on a registration hold. This means they can adjust their schedule and or register for future terms.
Financial Hold TEMP Release (SX) is a hold that is used during registration periods. The restriction that stops registration is removed for students with a balance due less than $3000. This release is for a limited time. This hold restricts a student’s ability to request transcripts, receive their diploma, or view their grades on NEST.
Large Balance Financial Hold (SF) are placed on accounts with a balance greater than $200 or $3000 depending on the time within an academic period. This type of hold stops students from adjusting their schedules, registering for future terms, requesting transcripts, applying for graduation, and viewing their grades on NEST.
Students with holds on their account should contact the Red Hawk Central team via email at firstname.lastname@example.org or call: 973-655-7600.
Late Fee Information
Montclair State University does not mail paper bills or statements. All invoices are posted and available for viewing on the Student Account Summary page via NEST. An electronic invoice is also sent weekly to the student’s Montclair State University email account. Students are strongly encouraged to familiarize themselves with NEST before the start of the term and to review their account regularly throughout the semester as changes may occur after payment is made due to schedule adjustments. If courses are added after the payment due date, students must remit payment for the additional class within 48 hours.
Late fees are applied approximately mid-way through the term. This would be mid-October for the fall term, mid-February for the spring term and summer late fees are applied in August after the last session.
Students seeking a one-time waiver of a late fee must submit the Late Fee Waiver Request Form before the end of the term the late fee is charged. Late fees applied in prior terms will not be considered. An email will be sent to the student’s Montclair State University email address once the appeal is received. Decisions can take a minimum of 3 to 4 weeks depending upon the complexity of the appeal and receipt of all supporting documentation.
A completed Late Fee Waiver Request Form must be submitted to the Office of Student Accounts email address. Please note that you do not have to pay the fee in question while your request is being reviewed however, all other charges on your account must be paid accordingly. Please be mindful if you are interested in registering for future terms or in need of a transcript an outstanding late fee could result in a financial hold as discussed above.
If approved or denied an email will be sent to the student’s Montclair State University email address. If approved you will be able to see the adjustment on NEST. If denied, payment must be remitted immediately.