College of Education and Human Services
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Student Covid-19 FAQs

We know you may have a lot of questions during this time. Below we have answers to CEHS frequently asked questions during COVID-19. As always, you should consult with the University’s Coronavirus website for more answers on COVID-19 questions.

Advising and Registration

  • I want to speak with someone about my classes, who do I contact?
    • Our College cares about your success and we have several people for you to speak with about your academics. If you’re an undergraduate student, you can contact the Student Success Center by scheduling an appointment in Navigate or sending an e-mail to CEHSadvising@montclair.edu. If you are a student in Teacher Education, you can always contact your advisor in the Center of Pedagogy or make an appointment with them in Navigate. If you’re a graduate student, make sure that you stay in contact with your Graduate Program Coordinator (GPC), or contact The Graduate School directly (gradschool@montclair.edu).
  • I have questions about registering for next semester. With whom can I discuss? 
    • The Red Hawk Central webpage has comprehensive guidance on Fall 2020 registration. This resource will likely have the answer to your questions. If you need to speak with someone and are an undergraduate student, you can contact the Student Success Center by scheduling an appointment in Navigate or sending an e-mail to CEHSadvising@montclair.edu. If you are a student in Teacher Education, you can always contact your advisor in the Center of Pedagogy or make an appointment with them in Navigate. If you’re a graduate student, make sure that you stay in contact with your Graduate Program Coordinator (GPC).

Grading

  • I am concerned about my final grade for my classe(s). What should I do? 
    • We understand this may be a difficult semester for you.  We ask that you and your professor(s) maintain an open line of communication through this time.  If you have concerns about your performance, speak to your professor as soon as possible to discuss your options for assignments. If you need help on how to discuss this matter with them, feel free to reach out to any of your advisors. The Student Success Center is here to help you. If you are a graduate student, please consult your program about grading policies and communicate with your Graduate Program Coordinator.
  • I learned that there is a Pass/Fail option for students for the Spring 2020 semester. Should I choose this option? 
    • The Pass/Fail option is a flexible grading policy that will help undergraduate students during this difficult time. This option is only available for undergraduate students and while available for most courses, there are some restrictions for some classes. Students have until Monday, May 4, 2020 to decide on this option. To learn if this is an option for you or to know the steps you need to take click here: https://www.montclair.edu/red-hawk-central/pass-fail-spring-2020/. We also recommend speaking to your faculty about your performance in the class, as well as an academic advisor before you make the decision.

Mental Health

  • Who can I speak with about how I am feeling about the current COVID-19 pandemic?
    • Counseling and Psychological Services (CAPS) has modified its services to speak with students virtually. From making appointments with a counselor, to student support groups to an app that can help you with several topics of concern, they have it all! Visit their website (https://www.montclair.edu/counseling-and-psychological-services/services/) for information on the multitude of ways you can speak with someone.

Convocation

  • I am supposed to graduate this May. What is the new date for commencement/convocation?
    • We know you have been working hard for this moment for years and never expected these circumstances to occur. The University is actively assessing the COVID-19 situation and will provide more information as soon as it becomes available on the University’s coronavirus website. We appreciate your patience as we get through this public health emergency together.
  • Should I order my regalia (cap and gown)?
    • If you ordered your regalia with the option to “ship-to-bookstore”, the bookstore is working with our supplier regarding these purchases and we will update you as soon as we have more information.
    • If you are interested in purchasing regalia, you are able to place orders with “ship to home” option. The University will share information as soon as it becomes available on the University’s coronavirus websit. We appreciate your patience as we get through this public health emergency together.

Career Services/Job Search

  • I am looking forward to job searching. How do I prepare for an online interview?
    • In addition to conducting traditional interview preparation, such as researching the employer and preparing for and rehearsing answers to possible questions related to the job description, it is important to become familiar with the technology that will be utilized for the interview. If possible, practice with the technology beforehand. Other key pointers include dressing professionally as you would for an in-person interview and making sure that the video displays you from the shoulders up with a neutral background, removing anything that could be questionable. Use a dedicated space free from distractions and secure pets in another room. Make sure that the lighting is adequate and that it illuminates your face rather than casting you in a shadow. As you keep your body language open, remember to look at the camera rather than your screen so that you can make “eye contact.” Click here for a short podcast on virtual phone and video interviewing. Remember that you can also practice interviewing via the mock interview feature on Hire A Red Hawk.
  • I need to speak with someone about strategies for job searching and interviewing during the COVID-19 pandemic. With whom can I speak? 
    • You can easily make an appointment with a staff member from CEHS Career Services viaHire A Red Hawk. If you experience any difficulty setting up an appointment, please email cehscareer@montclair.edu. If you are interested in strengthening your overall interview skills, consider participating in one of our virtual interviewing skills workshops via Zoom. We will also be hosting a job search strategies workshop in late April that will incorporate tips for job searching during the COVID-19 era.
  • My class is requiring students to have their resumes reviewed. Where can I send it to? 
    • There are two ways students can have their resume critiqued by CEHS Career Services. Students can either email their resume to cehsresumes@montclair.edu or have it critiqued through Hire A Red Hawk. On the left-hand side, click “Upload Resume & Documents”, then select “My Documents”. Students will then be able to add a new document to upload for review. *** In order for students to apply for jobs through Hire A Red Hawk or attend the Virtual Career Fair on 4/15/2020, the resume must be approved by a member of CEHS Career Services.
  • I want to attend a career development workshop. Where can I find more information? 
    • Students can still attend virtual career development workshops hosted by CEHS Career Services. Please sign into HawkSync using your NetID and password and visit the CEHS Student Success Center HawkSync page. Under the “Events” tab, students can click on the workshop they would like to attend. In the workshop’s description, students can click on the corresponding Zoom link to attend the workshop. A full list of our workshops is available within HawkSync and also on our website.
  • I would like to make an appointment to speak to a career counselor. Where can I do so? 
    • Students can still make an appointment to meet with a CEHS Career Counselor via Hire A Red Hawk. If you experience any difficulty setting up an appointment, please email cehscareer@montclair.edu. All appointments are now conducted virtually via Zoom.
  • I am interested in a mock interview. How can I schedule one with a career counselor in your office? 
    • You are welcome to schedule a virtual mock interview that will be conducted via Zoom. Please email cehscareer@montclair.edu with your name, major, and availability to begin the scheduling process. In addition to live mock interviews via Zoom, at any time you can conduct a mock interview via Hire A Red Hawk where your interview will be recorded and then forwarded to a CEHS Career Services staff member for feedback.

Learning Resources

  • I am looking for ways to remain engaged throughout the quarantine.
    • The ADP Center is always available to complement the learning in the classroom. The Center has transitioned all of its workshops to online format and is even available for you via Live Chat! For more information, go to adpcenter.org, click on the Live Chat icon or scroll down for a list of its upcoming events. If you’d like to stay in the know and be added to its mailing list, e-mail adpcenter@montclair.edu.