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News and Events

DUO Multifactor Application Logins Update

Posted in: Desktop Software, Enterprise Software, Google Apps, Information Security

In our continuing efforts to improve security when accessing Montclair State University online resources, Information Technology will be upgrading our Single Sign On (SSO) and our DUO Multi Factor Authentication services on Thursday, September 29th and Friday, September 30th to better protect your user credentials. The migration process will run between 7:00pm Thursday through 7:00pm Friday. During this time users will experience intermittent interruptions which could last up to 1 hour.  You should expect an interruption only if you are trying to log in to an application we are in the process of upgrading.  If you are already logged into an application, you will be able to continue until you log off.  SSO is new for the Google application.  If you have already set up Google two factor authentication, the new DUO authentication  solution overrides Google’s two factor verification feature.  Please see the image below for a complete list of affected SSO enabled applications or click on the link.

What Do I Need To Know?

  • The migration process will not affect your login credentials and you will continue using your existing NetID and password.

  • After the migration process is completed all of the SSO-enabled services will require Multi Factor Authentication (MFA) through DUO. Starting Thursday evening September 29th, the Google applications suite will also be SSO-enabled and will require faculty and staff to use  MFA through DUO.

  • Assuming you are already using DUO with Workday, you will not need to re-enroll in DUO.  You have the option to enable the “remember me” checkbox on the DUO profile when logging into an application in order to remember your login for up to 12 hours for each application.

For more information on setting up DUO and available options please refer to the DUO MFA Enrollment & Usage Guide.

Please note that after the migration the SSO login page will have a slightly different look as presented in the image below:


If you have any questions regarding the improved SSO service, please contact the IT Service Desk at 973-655-7971, option 1 or your local academic technology team.