Outside table with a closeup of hands working on a laptop

Activate/Manage NetID and Password (Students)

Beginning in March 2019, the process in which students claim their University NetIDs and change their University NetID passwords will be changing. Students will now be able to change their University NetID passwords at anytime using the NetID Account Management Center. Students will also be able to reset their password via challenge questions.

Students are encouraged to update their personal email addresses, mobile phone numbers, and emergency contact information in NEST in order to make sure the process is as seamless as possible.

What is a NetID?

Your University NetID is comprised of your last name, first initial and a number: i.e. smitha1. This is the ID you will use to access the majority of systems and online services on campus. You can manage your NetID via the NetID Account Management Center website.

How do I Claim my NetID?

Step 1
Admissions Email

When a student is accepted to Montclair State University and pays their New Student Deposit (if required), they will receive an email from University Admissions to their personal email address about how to claim their University NetID.

Step 2
Policies and Procedures

Students will be directed to the NetID Account Management Center website, where they must enter their University NetID and accept the Montclair State University IT Policies and Procedures.

Enter NetID and press next

 

 

Step 3
Verification

Students will be asked what method they would like to receive their verification link.

Choose your preferred verification delivery method
  • If a student selects email verification they will be sent a link to their personal email address with further instructions.
  • If a student selects SMS text message, they will be sent a verification code to their mobile phone number to input on the reset page.
Step 4
Challenge Questions

After verifying their University NetID, the student will be asked to answer one of four Challenge Questions:

Answer one of four challenge questions
  • What are the last four digits of your Social Security Number?
  • What is the first and last name of one of your emergency contacts (ex. John Smith)?
  • What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?
  • What are the last four digits of your CWID?
Step 5
Set Password

The student will be asked to set their password and confirm their new password.

Set and confirm your NetID password

When creating a password, follow the following password rules:

  • Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters
  • At least one capital letter or a minimum password length of 20 characters
  • No spaces at the beginning or end of the password
  • At least one lower case number or minimum password length of 20 characters
  • At least two special characters or numbers or a minimum password length of 20 characters
  • Maximum length of 128 characters
Step 6
NetID Setup Completed

After setting their password, the student is ready to log into anything requiring their University NetID and password.

You have completed the account claiming process!

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How do I Reset my Lost NetID Password?

Step 1
Select Forgot Password

Visit the NetID Account Management Center website and select the “Forgot Password” link.

NetID reset password verification link selection
Step 2
Input NetID

Students must input their University NetID and select Submit.

Step 3
Verification

Students will be prompted to receive a password verification link via email or a verification SMS text message.

  • If a student selects email verification they will be sent a link to their personal email address with further instructions.
  • If a student selects SMS text message, they will be sent a verification code to their mobile phone number to input on the reset page.
Step 4
Challenge Questions

After verifying their University NetID, the student will be asked to answer one of four Challenge Questions:

NetID password reset challenge questions
  • What are the last four digits of your Social Security Number?
  • What is the first and last name of one of your emergency contacts (ex. John Smith)?
  • What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?
  • What are the last four digits of your CWID?

If a student previously confirmed their email address or mobile phone number, they may be asked two challenge questions in lieu of a verification email link or SMS code.

Step 5
Set New Password

The student will be asked to set their password and confirm their new password.

Set a new NetID password

When creating a password, follow the following password rules:

  • Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters
  • At least one capital letter or a minimum password length of 20 characters
  • No spaces at the beginning or end of the password
  • At least one lower case number or minimum password length of 20 characters
  • At least two special characters or numbers or a minimum password length of 20 characters
  • Maximum length of 128 characters

You cannot use a previously used password.

Step 6
Confirmation

After successfully creating their new password, the student will be able to login to any service requiring their University NetID and password.

Password reset complete

The student will also receive an email to their personal email address confirming that they had recently changed their password and steps to take in case this was done maliciously.

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How do I Change my NetID Password?

Step 1
Login

If a student wants to change their password, they can log into the NetID Account Management Center website using their NetID and current password.

Step 2
Policies and Procedures

Upon logging in, students may need to read and accept the Montclair State University IT Policies and Procedures.

Step 3
Select Change Password

After logging in, students can use the menu on the front page to “change the password on your already active account”

NetID Account Management Center
Step 4
Challenge Question

On this page, the student must enter their current password, their new password and answer a challenge question.

Change password form

The Challenge Questions consist of the following questions:

  • What are the last four digits of your Social Security Number?
  • What is the first and last name of one of your emergency contacts (ex. John Smith)?
  • What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?
  • What are the last four digits of your CWID?

Please Note: Students can only skip each challenge question one time.

Step 5
Password Rules

When creating a password, follow the following password rules:

  • Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters
  • At least one capital letter or a minimum password length of 20 characters
  • No spaces at the beginning or end of the password
  • At least one lower case number or minimum password length of 20 characters
  • At least two special characters or numbers or a minimum password length of 20 characters
  • Maximum length of 128 characters
Step 6
Confirmation
  • After the student successfully changes their password, they will be returned to the main University NetID webpage with a success message.
  • The student will also receive an email to their personal email address confirming that they had recently changed their password and steps to take in case this was done maliciously.

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