The IT Service Desk is the first point of contact for all IT Services and will work steadfastly on ensuring that your issues are heard, escalated, and resolved. The IT Service Desk, located on the 5th floor of University Hall, has several ways that you can reach out to us for assistance in your computer hardware and software needs.
Please note: Information Technology does not provide any hardware troubleshooting support on personal computers for Faculty, Staff, or Students.
Hours of Support
Due to Coronavirus (COVID-19), the IT Service Desk will be remote and not taking any walk-in support. Onsite Support will only be by appointment only.
Summer Semester Hours effective Tuesday May 22, 2021 – Wednesday September 1, 2021
- Monday – Thursday: 8:00am – 9:00pm
- Friday: 8:00am – 5:00pm
- Saturday: 8:30am – 4:30pm
- Sunday: 12:00pm – 9:00pm
Please note the following exceptions:
Monday May 31st: Closed in observance of Memorial Day
Friday June 18th – Saturday June 19th – Closed in observance of Juneteenth
Sunday July 4th – Monday July 5th: Closed in observance of Independence Day
Chat
Call US
Phone: 973-655-7971
IT Service Desk
- Option 1
- General support questions (Networking, Email, Log in issues, Software, and Hardware)
- Option 2
- Canvas Support
- Option 3
- Student System Support (Nest, Banner)
- Option 4
- Audio Visual Classroom Emergencies
Workday Customer Care
Phone: 973-655-5000
Contact Workday Customer Care
Email Us
- General IT Questions:
- Itservicedesk@montclair.edu
- Canvas Support:
- Canvasitsupport@montclair.edu
- Workday Customer Care:
- Wccsupport@montclair.edu
- Student System Support:
- Nest@montclair.edu
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