October 17, 2025

Status of the Computer Lifecycle Replacement Program

The Division of Information Technology would like to share an update on the Computer Lifecycle Replacement Program.

Over the past few months, we’ve shared in our IT newsletters that computer replacements are temporarily on hold as we complete an RFQ process to select a new vendor. We expect to begin replacements in January, starting with the oldest devices first.

At this time, we’re waiting for proposals to be returned, with the intention of presenting our recommendation for approval at the December Board of Trustees meeting. Once approved, orders will be placed, and replacements will begin as soon as the new equipment arrives.

As part of our updated process introduced this summer, replacement requests must be submitted and approved before any orders are placed. This ensures that each new computer is tied directly to a specific user. While this means requests may remain in the system for a few months, this proactive approach helps us stay organized and ready to move quickly once replacements begin.

If your device is due for renewal, please make sure your replacement request has been submitted. If you’re unsure about your renewal status, contact your department’s technology liaison or the IT Service Desk for assistance.

If you’re currently experiencing computer issues that can’t wait until the replacement cycle begins, a loaner device will be provided so you can continue your work without interruption. To request assistance, please report your issue to the IT Service Desk or your local academic technology team so that proper troubleshooting can take place first.

To get started, check out these links:

Please Note: When checking assets, we go by the highlighted date for replacement and not the above date. If you do not have an asset assigned, please search your serial number or reach out to your assigned technology team.