Student Services
A faculty member helping some students in a design lab.

Student Services

Campus Business Services
  • Location: Student Center, 4th Floor
  • Phone: 973-655-7476

Montclair State University Campus Business Services includes Dining Services, Vending, ID Card Office, Red Hawk Dollars Office, Office of Collegiate Readership Program, University Bookstore, and the University Hall Conference Center.

Dining Services
  • Location: Student Center 1st Floor, 160A
  • Phone: 973-655-7889

Dining Services is the direct portal between the Montclair State Community and the University’s dining service contractor. Working in tandem, the partners develop a complex strategy to provide excellence in dining services for the Montclair State Community. The Meal Plan Office processes student meal plan enrollments, changes, and cancellations. Faculty and staff meal plans and Red Hawk Dollar Programs are offered to all faculty and staff members with discount incentives. Plans are purchased online from the comfort of your office; and paid via credit card or payroll deductions. Enroll Today!

How can Dining Services help you as a faculty and staff member?

Dining Services can assist in all dining related matters on campus: meal plans, dining halls, retail dining operations, vending, concessions, and catering. The Meal Plan Office administers the meal plan for students, faculty and staff. Faculty and staff meal plans are an economical way to take advantage of a wide variety of dining choices, not to mention the convenience of not losing your parking space by going off campus to eat!

Gourmet Dining is proud to announce our NEW Carved + Crafted Catering Menu specifically tailored for the Montclair State Community.

E-Cater will allow users to explore menu options, browse dishes and customize their selections to meet their needs. Check Them Out!

Center for Career Services

The Center for Career Services provides a comprehensive approach to career exploration and personal development. The Center assists students with all phases of the career decision-making process, from choosing a major, finding part-time work while attending school, planning long-term career goals to obtaining full-time work after graduation. A distinguishing feature of the Center is the strength and integrity of its academic program, Cooperative Education. Through this program, the Center offers students applied learning opportunities that foster personal and professional growth through work experience courses designed to prepare students for the world of work. Students go off-campus to experience applied learning through projects arranged and monitored by faculty and staff in community settings, businesses, governmental agencies, and not-for-profit organizations.

How can the Center for Career Services help you as a faculty member?

By providing a sensitive and caring environment where students can:

  • Discuss their career concerns in an on-going relationship with a professional career counselor.
  • Identify a student’s career goal that can increase the likelihood of retention and graduation.
  • Provide students with feedback regarding job hunting skills.
  • Finding on-campus employment that studies show increase retention and academic success.
  • Enroll in credit-bearing experiential education opportunities.

By providing information to you that is important to your students’ career development concerning:

  • The many career choices suited to students in your major.
  • The importance of career planning.
  • The value of internships and relevant work experience for career exploration.
  • The many techniques of an effective job hunt.
  • How to use the Internet for career development.
  • How to enroll in co-op internships.

By providing information to you concerning:

  • Legal guidelines for faculty referral of students to employers.
  • Writing legal reference letters for students.
  • Current trends in employment.
  • Available on-and off-campus internships and job opportunities.
  • The On-Campus Employment program and the Outstanding Student Employee Awards Ceremony.
  • Websites related to professional career development.
  • The development and implementation of high-quality experiential education courses.
Conference Center

Located in University Hall, 7th Floor is also available for corporate event, banquet, conference or seminar at a cost. Contact the Conference Center directly to book your next event!

Financial Aid

Financial aid includes scholarships, grants, loans and work-study from federal, state and institutional sources. Applying for financial aid reduces the out-of-pocket cost of a college education to help make it an affordable reality.

Student can visit the Financial Aid website for more details and receive in-person assistance at Red Hawk Central, email redhawkcentral@montclair.edu or call 973-655-7600.

ID Card Office
  • Location: Student Center, 1st Floor, Room 162
  • Telephone: 973-655-7431
  • Location: Student Center, 1st Floor, Room 162
  • Telephone: 973 655-4147
  • ID Card Office Website

All students, faculty, and staff are required to have a Montclair State University issued photo identification card (ID Card). The University ID Card must be carried at all times while on campus.

The University ID Card is used for access to University Buildings and Events, Panzer Gym, the Campus Recreation Center, and to check out materials from Sprague Library. Faculty/Staff Meal Plans and Red Hawk Dollars are also accessed by the University ID Card.

Obtaining Your Faculty/Staff ID Card:

In order to obtain an ID Card, faculty and staff must have completed all verification and processing with the Human Resources Department 48 hours prior to the ID Card request. Data feeds from Human Resources determine who is eligible for an ID Card. ID Cards can only be processed for faculty and staff whose data has been fed into the ID Card System from Human Resources. If you are not in the ID Card System, you must contact Human Resources to resolve any outstanding issues. Two forms of valid identification (one form of valid photo identification is mandatory) are required at the time of ID Card processing.

If your ID Card is lost or stolen, freeze the card immediately 24hours/7 days a week at the Online Card Office: MSUOnlineCardOffice

Each card holder is responsible for unauthorized spending on lost or stolen University ID Cards that are not deactivated.

Dean of Students Office

The Office of the Dean of Students assists in the educational and social development of all Montclair State students. The Dean, Associate Deans, Conduct Officer and Office Staff work with students, faculty and staff in addressing crisis and non-crisis student concerns including, but not limited to, medical withdrawals, conduct violations, disabling conditions, emergency loans for educational purposes and other factors that affect students retention and graduation from Montclair State University.

The Office of the Dean of Students includes:

Red Hawk Central

Red Hawk Central is the front line service and support for the offices of Student Accounts, Financial Aid and the Registrar. The goal of Red Hawk Central is a centralized location for all student services. The are a one-stop shop for completing important student services and answering any questions or concerns students may have.

Located in Cole Hall, 2nd Floor Atrium (formerly College Hall) view their Hours of Operations web page or contact them via email at: redhawkcentral@montclair.edu or phone at 973-655-7600.

Red Hawk Dollars

The Red Hawk Dollars program is a convenient pre-paid debit account designed for the Montclair State University Community. With your University ID Card, you can enjoy campus-wide purchasing power for books, supplies, clothing, food and snacks.

Where Can I Use Red Hawk Dollars?

University Dining Facilities, Off-Campus merchants accepting Red Hawk Dollars, Campus Vending Machines, University Bookstore, to pay for ID Card replacement fees, Sprague Library, and the Student Recreation Center.

How Do I Buy Red Hawk Dollars?*

  • The Online Card Office offers students, faculty, staff, family, and friends the opportunity to purchase Red Hawk Dollars 24/7 on the web at MSUOnlineCardOffice.
  • The ID Card Office and Bursar’s Office accepts cash and check payments.

*Faculty/Staff Red Hawk Dollars do not expire and roll over semester to semester as long as employment is maintained.

How can the Red Hawk Dollar office help you as a faculty member?

Red Hawk Dollars provide an alternative to carrying cash. Where Red Hawk Dollars are accepted, simply present your ID Card when making a purchase and state that you would like to pay with Red Hawk Dollars. You can even get 10% off at the University Bookstore if you show your University ID Card! Montclair State University Dining Services offers special faculty/staff meal plans and Red Hawk Dollars programs. Sign up at Dining Services to take advantage of special incentives for faculty/staff

Residence Life

Residence Life complements the classroom learning experience by providing residential settings for approximately 5,100 students where they can live, study and interact with our diverse population. We believe our focus on civility, community, and interpersonal relationships help our students succeed personally and academically.

How can the Office of Residential Education and Services help you as a faculty and staff member?

Residence Life offers “living communities” for students who wish to live among other peers who share similar career/academic goals. The environment within these communities forges new friendships and promotes a lively exchange of knowledge apart from the traditional classroom setting. “Living Communities” promote academic success along with a sense of collaboration, discovery and teamwork through a number of social and educational activities. Residents can interact and work closely with faculty and staff members to coordinate projects and activities related to their special interest.

Inclusive and Affirming Living-Learning Space

Open to any student who values and wants to live in supportive residential experience for students of all backgrounds who seek supportive and affirming living spaces. This community is not limited to queer students—any student who wants to be part of a safe and accepting community is welcome. The students living in this LLS will engage in community-building, educational programming, and leadership opportunities that connect their academic experiences with advocacy and human rights-focused community support efforts. These options would be open to all students by request, regardless of year at Montclair.

Honors Living Community (HLC)

Any student who is an active member of the university’s Honors Program is eligible. The HLC is designed to provide the advantages of a small liberal arts college within the larger dynamic university community.

The HLC provides a core curriculum of seminars and elective courses that fulfill general education requirements, while working to establish a lively and creative community for its students and faculty. Dinallo Heights – Albert Einstein and John Basilone Halls where HLC is housed, provides an environment that is intended to be conducive to learning and to promoting personal, intellectual, social and academic growth.

The goals of this residential community are to promote academic success along with a sense of collaboration, discovery and teamwork through a number of social and educational activities. There will be special opportunities for residential students to meet individually with Honors faculty, take part in special seminars, dinners and lunches, and participate in off-campus concerts, lectures and field trips.

Global Living Community (GLC)

The Global Living Community (GLC) is a residential community of International and American students at Montclair State University. Any student with at least 50 credits, who is interested in learning about the traditions and customs of students from a variety of countries, should think about applying to be a part of this living community in The Village at Little Falls.

American students in this program will be expected to assist in the transitional issues faced by international students e.g. orientation to campus life, Montclair, and its surrounding communities. In exchange, the international students will be expected to share with the American students the customs and culture from their native lands. Consideration will be given to American students who express interest in living with an international student of a specific culture or who speaks a foreign language.

Faculty/staff advisors to the GLC will be represented by the Office of International Services, Counseling and Psychological Services, Foreign Language faculty and other relevant faculty and advisors possessing intercultural living skill.

Student Accounts

Student Accounts is responsible for the timely dissemination of accurate information relating to a student’s financial account including information about:

  • Tuition & Fees
  • Housing and Meal Plans
  • Payment Options and Payment Plans
  • 1098T

Visit the Student Accounts website for full details.

Student Center Programming and Scheduling

The Scheduling Office provides the University community with the guidelines and procedures for scheduling Student Center and other campus facilities for non-academic programs.

How can the Scheduling office help you as a faculty member?

The Scheduling Office can assist faculty, staff, and recognized campus groups who are seeking to secure Student Center facilities for programs such as lectures, workshops, seminars, and conferences on campus. The office can also assist as a liaison and advisor for securing and hosting events in other campus areas.

The Scheduling Office can suggest available dates and facilities and assists in coordinating the specific needs for your program. There is no rental fee for use of the Student Center facilities for University sponsored programs, however, related costs may be incurred for technology requirements, food service, security, etc.

University employees who are affiliated with external groups may also secure use of Montclair State Student Center facilities for pro-grams at a reduced cost. All related costs as well as liability insurance are the responsibility of the sponsoring organization.

Student Communications

The Department of Student Communications was established in 2014 to implement a unified communication strategy and procedure for internal communication with our Montclair State students. Student Communications collaborates and coordinates with academic and administrative offices to develop comprehensive communication plans to produce effective messaging, establish processes, bridge gaps and improve the students’ engagement, connection to support services and community pride.

Our Work

Student Communications is responsible for:

How can Student Communications help you as a faculty member?

Our focus is to connect the message/messenger with their targeted audience. Our goal is to provide that information effectively and efficiently. Working with our academic and administrative content contacts, we make sure students get all the information you need to tell them (outside classroom/coursework information) through the most effective media. Through continuing data-driven analysis, we are diligent in our review of our methods and process to be sure we reach our audiences where they are, the way they want and therefore making the best communication connection possible for all members of the campus community.

University Bookstore

The University bookstore is your one stop shopping source for “things you need-stuff you want.” Books, apparel, gifts, gift cards, computer products, dorm and school supplies are offered. Campus reseller for Apple computer.

How can the bookstore help you as a faculty member?

Whether it’s submitting what textbook you’re adopting next semester, reviewing peer critiques of a potential textbook selection, adding course-pack materials, the University Bookstore has a tremendous offering of products and services for you.

How can faculty save the students money?

If you turn in your adoptions before or by the deadline, the Bookstore can get a head start on shopping for used textbooks and can plan buyback accordingly. Used books save students lots of money. With readopting books, we can keep the flow of used books circulating on our campus and pay the maximum value at buyback.

What are the concerns with custom bundles or books?

With custom bundles and books, there is normally a slower turn-around time in getting the order in and publishers usually do not allow the bookstores to return them. Reorders are usually the biggest problem since publishers do not usually keep custom products in stock. Other concerns include refund issues. Most bundles do not qualify for Buyback.

If I know what textbook I am using for several semesters in advance, should I let the Bookstore know? Why?

Yes. This may save students money because we can buy back more books from students during Book Buyback and can better plan for used book purchases and returns.

Who should I contact if I need to speak to someone about my textbook adoption?

You may call 973-655-7391.