Campus Voice Messaging User Guide

Dial the MSU Unified Voicemail access extension number (5323) or Press the “Mail” button on your telephone.

You can also reach voicemail while outside of the University by dialing 973-655-5323

Accessing your messages
1. Log in to IX Messaging
2. Press 2 to listen to your messages, then 1 again to retrieve unread messages.
3. After listening to a message you can press *3 to delete; # to save; 1 followed by 4 to send a copy

To Change Your Password
1. Log in to IX Messaging and press 5 (Personal Options) at the main menu.
2. Press 4 to change your password
3. Enter your new password and press #.

To Record Your Name
1. Log in to IX Messaging and press 5 (Personal Options) at the main menu.
2. Press 5 to change your Recorded Name.

To Check Messages for a Mailbox Different from Your Own
1. Dial (5323) or Press on your Avaya Telephone.
2. Press *
3. Enter the extension number, and then enter the password.

Other Commonly Used Functions
– To change your Personal Greeting, press 3 followed by 1
– To change your Busy Greeting, press 3 followed by 2

The full user guide can be found Here