Voice Operations Guide

Under the ETS Division, the Voice Operations team (VOX) is responsible for voice services to the University.

Quick Links

Solutions for Flexible Work

Telecom Flexible Work Features Descriptions

Telecom: How to Use Call Forwarding

Telecom: Softphone Installation Guide

Telecom: How to Use the Softphone Solution

Telecom: Unified Voicemail Portal

Telecom: Extension to Cellular

Desktop Phone

Telecom: Desktop Phone User Guide

Telecom: Desktop Phone User – Additional Options

Telecom: Desktop Phone Add/Delete Contacts

Telecom: Desktop Phone Conference Call Guide

Telecom: Desktop Phone Voicemail Messaging

Telecom: Campus Voice Messaging User Guide

General

Telecom: Softphone Registration for e911

Telecom: Campus Voice Messaging User Guide

Telecom: Unified Voicemail Portal

Telecom: Campus Emergency Callboxes

Telecom: General Reference

Telecom: Mobile Devices

Telecom: Zoom Webinar Request