ATTENTION:
We are pleased to announce that the self-service Direct Deposit feature in Workday has been activated as of August 5, 2025.
Employees can now securely add or update their bank account information to ensure timely and efficient payroll deposits.
To set up or modify your direct deposit preferences:
- Log into Workday
- Navigate to the Pay Worklet
- Select Payment Elections
- Follow the prompts to add or edit your bank account information
- Refer to the Direct Deposit Payment Elections job aid for additional guidance
Please remain vigilant: Keep your accounts and your payroll safe by taking these precautions:
- Workday security notifications – you will receive an email notification when logging in from new devices. If you receive a notification and you did not login to Workday, your account could be compromised. You should change your password immediately and contact the IT Service Desk.
- Don’t accept unsolicited Duo authentications – if you get a Duo phone call, text, or code request that you did not initiate, report the request as fraud. This could indicate your account is compromised. You should change your password immediately and contact the IT Service Desk.
- Report phishing and other malicious emails – cyber attackers try to steal login names and passwords using increasingly sophisticated phishing emails. Use the Phish Alert Button (PAB) in Google to instantly report suspicious email messages.
- Don’t share your password – never share your MSU credentials with anyone.
- Stay informed! Check out the Phish Files – did you know: the MSU IT Information Security Department regularly posts real phishing messages that have arrived in our users’ inboxes and shares weekly tips to keep your work and personal accounts safe from cyber attackers and online threats? Visit often for the latest information: https://www.montclair.edu/phish-files/
For payroll questions or support, please contact the HR Support Center at askHR@montclair.edu or 973-655-7700, Option 1.
For IT Service Desk support, please contact itservicedesk@montclair.edu or 973-655-7971.
Direct Deposit Frequently Asked Questions
- How do I sign up for Direct Deposit?
- A: If you are an active Montclair State University employee, please utilize Self Service.
- How reliable is Direct Deposit?
- A: Montclair State University has been successfully providing Direct Deposit to employees since 1992.
- Can I divide my pay among different accounts if I use Direct Deposit?
- A: You may select up to 4 accounts to divide your pay through Direct Deposit. To do so, please provide a main account (balance) along with dollar amounts, not percentages.
- Can I have some of my pay deposited into an account and have the rest paid on paper check?
- A: No. When participating in Direct Deposit, the full net pay amount must be made through Direct Deposit.
- How do I know when my payment has been deposited?
- A: Your account balance can be verified with your financial institution by phone or on-line.
- When do I have access to the money?
- A: Typically, your payment is available at the opening of your financial institution on payday. If your money is not in your account on payday, you should contact your financial institution.
- What if I want to make a change in financial institutions?
- A: If you are an active Montclair State University employee, please utilize Self Service to make changes.
- What if I close my account?
- A: If you close your account and do not stop your Direct Deposit through Self Service, you will have to wait until Montclair State University receives the funds from your financial institution. Once the funds are returned, a replacement payment will be issued to the employee in the upcoming payroll.
- If I sign up for Direct Deposit, how can I be sure no one will have access to my account?
- A: Direct Deposit is a confidential way to send and receive payments. Although the Office of Payroll Services does have a limited ability to reverse your Direct Deposit payment, it can only access funds for a limited time that were deposited in error.